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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Easy to use, reasonably fast delivery, good prices. I've only bought two things from them, one I absolutely love which I bought last year and another that is horrid which I just got last week.
Easy to order & navigate thru site. Disappointed in the quality of dress I received.
It took a few weeks to arrived and the items were a little small with a slight factory smell, but the night gowns were cute!
Yes it was positive products showed up on time but postage was way overpriced for such a small item
The delivery time is too long. The deluvere time is too long.The deluvere time is too long.The deluvere time is too long.
Beyond disappointed cheap material do not recommend this product
Overall good quality and good experience. I love the print of the outfit
I've gotten some great items, others not so great fit and/or quality. Also except long shipping times. Prices are cheap though, so it's worth it.
I was nervous when buying through ChicMe bc you never know with online shops. They pop up and disappear and you never know if the reviews are fake or not. Eventually I decided to pull the trigger even though their pictures were severely lacking. No close ups and you could tell the different items/patterns was the same picture, just manipulated on the computer. I was happily surprised when my two piece dress came. It fit great and the material was good for the price. Not see through or weird like you would expect with SheIn. Don't expect Amazon Prime shipping time though
A bunch of idiots. I do not recommend this company at all. Order from Amazon anywhere but Chic me.
Beautiful. Es un estilo fresco y es comodo. Para cualquier ocasion
I am returning these shoes. They were poorly made. This was my first time ordering from the site and my last base on the quality of the shoes that I received, I assume everything else ls poorly made also.
I am returning these shoes. They were poorly made. This was my first time ordering from the site and my last base on the quality of the shoes that I received, I assume everything else ls poorly made also.
I ordered 3 items about a month ago only one of them came I am still waiting for the rest of my things
Service is from another country but, worth the wait. The material is absolutely top notch and the prices are reasonable. I will be a return customer. Very impressed.
Items came from oversees so it took several weeks to arrive. Some items come in bags you need to tear to unpack. (Read return policy) items do not run true to size and are inconsistent with same sized items. Too much money and time spent for the company to not offer returns on everything.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it