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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I order 3 pcs. I got just 2.
And what I got was very bad quality. Not look as in the photos. I absolutely dont recommend to buy this
The clothing is affordable but some of the materials are I little itchy or rough. The sizings are hard to nail down to be sure I'm ordering the correct size for myself.
The wait for items is quite long and I still haven't received a pair of shoes that I ordered. It's been a couple months. One item arrived without the stockings that was supposed to be included. Otherwise it was nice stuff that fit about right.
Awesome! Good material and fit true to size! Perfect.
The dress is of very poor quality and nothing like the picture. The sizing is also clearly incorrect. It looks like a potato bag on me. I feel a little scammed tbh. Very disappointed as i would haver have spent this amt of money on this.
I like the material the clothes is made with! I I love the clothes prices are reasonable not pricey and bad quality of clothing!
Actually I was very satisfied of the service! Far everything good! Was apprehensive on ordering because I thought they would take the money and run but they did not! Very happy about that made me very comfortable with the transaction! Pretty fast delivery and I liked that they kept you aboard when and where the product would arrive! I feel I can trust you!
Thank you!
So far everything good! We will see when I get them,
Waste of time and money, the outfit was not true to its size, I was shipped a very small outfit.
Very nice clothes and many options
Definitely will be buying again
Good price
Product quality was a lot better than I expected. I was hesitant at first but the products went over my expectations.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it