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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Waited two months on one top the other 1 and half months still waiting on another top with the one order tops are nice guess they were on back order
I liked my items but I need to exchange somethings. Also shipping takes forever to receive your things.
I love the fabric. Size was a little small to scale.
Hello,
Takes to long to receive clothing, that i even forget the things i order.
Very nice selections at great prices, will have to take into consideration that some sizes run smaller
I was excited about the dress I ordered, but when I received my dress. It looked nothing like the picture on the site. I am very disappointed.
Shopping was easy, but the shipping took longer than I expected, the item was too small, and looked and felt very cheap. It looks like an inexperienced seamstress made it. And the fabric is a weird material that is very staticy and clingy. It's awful. This jumper would've been better made from cotton or a cotton blend.
Blouse was too small. Cheap material and threads hanging off the seams
I was scared it took a little while to come. I figured it was because of Covid Once it arrived I fell in love!
I'm a little confused hope they got the right shirts I'll await delivery
I'm a little confused hope they got the right shirts I'll await delivery
The jacket was not as described. Was poor quality and had no shape. Looked badly home made!
Delivery took a very long time but very cute overall
Received only one of my items so far and waiting for the other
Late be shipped received a email 5 days after ordering that they were out of stock
Didn't really like it however I did receive my item rather quickly
My items were not delivered within a timely matter and i only received one of my items i purchased and
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it