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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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It took forever to ship and get here. There is no invoice included. The fabric is very thin and it is not very flattering at all unless you have the most absolute perfect body.
Quick and easy but took a little long for delivery.
Poor return policy, I have to pay to send it back and I will not be credited for the original shipping. The web site is NOT user friendly.
Sur 7 produits commandé le 10 mars 2021 je n'ai reçu qu'un seul produit le 6 mars 2021et en plus de qualité très moyenne.
Happy with everything size and material the delivery little bit late but I know the situation during the covet
I was so excited for this purchase waited nearly a month to arrive and sad to say it's and epic fail of a dress. WAYYY over sized and cheaply made. I would like to request a full refund
I think that you should only apply shipping insurance if people request it. Also, the models in the pictures need to stand up and turn around in some of the photos so I can actually see what the dresses look like. Otherwise, beautiful clothes and easily accessible website!
I think that you should only apply shipping insurance if people request it. Also, the models in the pictures need to stand up and turn around in some of the photos so I can actually see what the dresses look like. Otherwise, beautiful clothes and easily accessible website!
Exceptional. Wanted to purchase more but funds could not allow.
My experience was overall 5 star rating... The sellers contact was great. Purchasing the item was without any problems and delivery was quick and easy.
Clothes don't look anything like the picture. The quality isn't there and the clothes are smaller
I am at loss for words. The material for the clothing is not of great quality at all.
On line order is easy; just don't know what the merchandise will look and feel like.
Online shopping was easy and I hope the pieces look good, feel good on and fit me nice
The delivery is terrible so plan ahead before you buy.
Nice outfits but not all have measurements for adequate size picking.
Nice outfits but not all have measurements for adequate size picking.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it