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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Very easy and understanding to shop online different styles as your choice.
J'ai apprécié regarder votre site. Les photos mannequins sont attractives mais le résultat n'est pas là.
Good luck getting your order, I haven't received my items and my bday is almost here. Their communication is broken English, and I haven't received a call back or any follow up besides, your order is on the way. It's not,
Love the clothes, hope they are as nice in person. If you get on Afterpay, I'll buy it every week lolz
Got the item with missing strap. The material looks very cheap, and the design is just printed.
Good experience other then the color not being red.
Not happy. Not happy. Not happy. Still missing 3 shirts
I just want to return this and I don't understand how to do it
Although I received the shirt in a decent timely matter, the shirt is not even the one I ordered. It's like a crappy off-brand one somewhat similar to the one I ordered. It was not worth the $31 I paid for it. I want to return it but can't get ahold of customer service in order to do.
Was easy to order. Wasn't much communication regarding the pagage or when it would arrive. Everything was super small. If you order I would purchase everything a size bigger.
Ordered 4 separate items. Was shipped out in 3 separate shipments. Material is horrible quality. Not worth the money I spent. And it was nothing like the pictures online.
I received my order but items are not as shown on the website
But i loved how quickly they respond to questions so helpful
It took approximately 1 month to receive my outfit and the quality of the fabric is not as expected.
Hope they arrive by this weekend
If so please send out a pair that are larger!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it