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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Missing belt on jumpsuit.
Missing black top. They shipped my order incomplete and I will not be able to use these clothes on my vacation trip to Cabo
I ordered my items on March 17th and it's April 10th and still no items. No live customer service person to speak to this about this matter I hope I get my stuff before my vacation this sucks and I will never use them again.
I had very good experience. The only thing I wish is that the shopping was quicker.
Good value for money and I like it but waiting was long after paying for the delivery fees
Great overall and like I said before outfit looked just like the photos and I will be shopping with you more often.
I still have not received all of my items. And some of the items are good others I do not like the quality.
Love the colors... the shipping was fast, didn't the long, even if it was long. It was worth the wait..
I'm 5'7 and my shirt isn't long enough. This thing was made for a shorter person. Any arm movements my shirt comes out of my slacks.
Only problem I had was one of the items in my order got cancelled by the company a couple weeks after I ordered. I would love to receive it as some point in the future. But the items I did receive were outstanding and sexy and I loved them. Look forward to future business with you.
I bought a dress that looked cute and chic on the website's picture. In real life, it looks very different. The fabric is actually different that in the picture and looks really tacky. I will not buy from there again.
I made the order 4 shoes on 16 march and paid Express shipping 8 to 10 days till now I received only 1. Others didn't ship yet. 3 weeks and no hope. They told me they were out of stock now so why didn't mention on site and accepted the money. They were in stock! When I sent them they said few days and till now nothing shipped that's so frustrating
Today is 19 April and I received nothing. That's not acceptable at all
The material is awful and it looks nothing like the picture. I went by the sizing chart. I am normally a 8-10. Ordered a large and it is way too small. I'm trying to figure out how to send both outfits back.
You need to improve your website. Looking through clothing is too difficult as it takes you back to the top after viewing and item and you have to start scrolling down again.
You need to improve your website. Looking through clothing is too difficult as it takes you back to the top after viewing and item and you have to start scrolling down again.
The color is a totally different shade from what's advertised as the color. Cheap fabric. Took about a month to be delivered.
Fast and efficient in a will use this site again and refer others as well
Products were not as pictured in person. Don't like the way thru got it hang on me. I have not received my pink ruffle shirt. Will probably not order again.
Love the size option. It took awhile to get them. But I'm still waiting for leggings from another site that I ordered before these.
The shipping took a month and I constantly received conflicting updates from the company. It was not a pleasant experience.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it