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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Experience was ok but the clothing terrible, didn't fit
I ordered a set and the shirt design is different from the picture
Was skeptical at first but got my shoes and love them! Definitely gonna order more!
Not happy! The dress did not fit to size. It had no stretch to it and the neck was to large
It took 4 weeks to receive what I did get out of my order some was ok the dress is amazing and I'm still waiting on 2 items that are on back order
Took way to long to receive the order I place I no longer need the items so sent them back
Delivery was good. Not too long for my products to arrive, but products did not meet my expectations
Ordered 3 things only one turned up then when I messaged chick they just say the other two are out of stock and they will send them when they are available but they already took payment didn't offer refund
The bralette panty set i received 4 weeks after ordering was completely ridiculous... cheap as hell looking. Doesn't fit... cheap material... horrible just bad. I want a refund but I don't have my packaging and never got a confirmation number
Do NOT buy they fit terrible. Very dissatisfied. I
Was anxiously waiting for them only to be very unhappy and a waste of money.
I still have not received most of my ordered items yet and it Ben almost a month since a I ordered them
Cheap material for a expensive price and medium isn't actually a medium it's a small
I used to buy from you all the time a couple years ago, but now I'm certain that I won't be back. The quality still hasn't come back.
Quick and easy however there should be a like or heart option so that it makes shopping easier and creates a board where we can store all the pieces we would want to buy in the future
T-shirts look nothing like the shirts on the models.
Also I forgot to mention that the outfit took way longer to be delivered that I expected.
Not very nice.The item has black threads and is poorly made. It looks nothing like the picture on the site.
Quality was bad. I ordered an Xl and it fit like a large. I couldn't even put the top on.
Quality was bad. I ordered an Xl and it fit like a large. I couldn't even put the top on.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it