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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The sizes of the blouses are very misleading! I ordered button-up blouses and nice tops for work & their size XL fits more like a size Medium. I couldn't even button up the buttons and the fabric on the button ups really restrict your arms. This website is definitely not Curvy Girl friendly, it's made more for petite women. I ordered multiple tops and my review speaks for all of them!
Does fit stretch so im returning it. Cute jumpsuit if it could fit.
Site easy to use
Lovely items sold Received item happy customer
Took almost a month to get my order. Shoes arrived damaged and I can't get a full refund and had to pay for my own shipping.
All of the items weren't available. The refund was rather quick but, the item that I did receive was not exactly as pictured. I probably will never order from this site again.
I love my dress and i will be shopping so more. I love the different options.
Wen looking at the items online look very nice, I purchased all three for my birthday and was unable to wear any. One jumper missing a button upon arrival, the other was too small. Did not fit American size women.
Almost two months ago I bought a merchandise, I literally had not finished leaving my bank and they had already charged me... this is the date that they sent me last week the cheapest item of all that I bought. They gave confirmation number. More never in my life do I buy anything from them again. I hope this does not happen to more people.
I've been waiting for my order for a month, they were quick to charge me over 200$ And ask for my card and id only to say items are out of stock. They are claiming its in transit (sent shipping label two weeks ago) and they cant refund. Boycott chicme!
Great service not bad delivery time, true to size fit well, quality material
Thanks again
The specific Product was not whet I expected. Shorts were good top fit weird and I did not receive the belt pictured.
The sewing on the product is awful the arms pits are stitched too tight! I have never had a swim suit where it hooks in the middle to connect. I am very unhappy I will not return as a customer. This was for my birthday trip very disappointed!
Some of the items I ordered look different in person. The material as well as the shape of the dress.
Great on line pics and love to wear. Very comfortable.
Great on line pics and lots of variety
First time shopping here the delivery was quick would have love the dress fit but would definitely shop again
I only received on item out of the two I ordered. I am patiently waiting. Hopefully customer service will contact me with an updated.
Fake company, fake everything you guys will never get my hard earned money again
There are a lot of amazing items at a reasonable price. The only downside is that it can take a while to receive my items to understand shipping delays. Yet, I loved everything on the site.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it