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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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My shirt was OK but my swimsuit is unusable it was something wrong on the bottom so one side is twisted and the other one is OK the swimsuits very thin material
What I received was not the size as described. I chose according to the size a chart and couldn't get one arm or leg in the dress
I was very disappointed with this purchase. This dress looks very cheap. It is not flattering at all.
Wonderful take too long but I love the websites need too send the tops back
They tried, but product does not look like it did in the pictures. It's just not right. I will not be purchasing from this site ever again!
Great love it the dress quick and fast delivery from overseas to the United states thank you very satisfied
The Quality of the clothes was not what I was expecting..
They are professional scammers. I ordered a dress in a large and it had to be in extra small. It looks like a child's dress. Also, it did not look remotely anything like what I had paid for. A total waste of money. They also make their customers pay for return shipping. The worst customer service ever. A JOKE!
2 of the 3 products were great-overall happy with purchase, just disappointed that one pair of leggings was not what I ordered
Love the dresses. But navigating account info could be improved. Had to delete my account and re-register just to change my shipping address.
Love the dresses. But navigating account info could be improved. Had to delete my account and re-register just to change my shipping address.
I read the reviews and I ordered a medium. I can't fit it and it needs to come with instructions on how to get it on.
Half of the items fit. Well actually 1 out if 4 fit but I will give away the Others.
My order was delivered in a timely manner. So far so good, no complaints
They have great customer service. Order came in on time and it's exactly as pictured.
The small size runs big for me and there no a xs option for me to pick, honestly that was my only issue. Overall the drees is really pretty.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it