website thubmnail of Chicme

ChicmeReviews 45,633

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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About the Business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,440
shipping
5,839
returns
602
This company responds to reviews on average within 9 days

Instant Feedback

235,523 reviews
Norway
1 review
1 helpful vote
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Great products
August 18, 2024
Updated review

Great products for a reasonable price. It tok a bit long to receive this last time, but usually delivers within reasonable time.

Date of experience: August 8, 2024

So much to choose from
March 19, 2023
Previous review

So much to choose from. Love the way customers can review their items.

Date of experience: March 19, 2023
GB
1 review
0 helpful votes
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Absolutely disgusting customer service!
August 18, 2024

Tried to return my items from the day I received them & have been getting put off by been asked to keep items for 10% off which have no use for so why would I want to keep items which are no good to me

Date of experience: August 8, 2024
ChicME O. Chicme Rep
11 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

New Jersey
1 review
0 helpful votes
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Pleasantly surprised
August 18, 2024

First time user on this website, was pleasantly surprised to receive package in a timely fashion and I love the purchased items.
Will shop here again.

Date of experience: August 8, 2024
Illinois
1 review
0 helpful votes
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Never received items, no help or refund
August 17, 2024

I never received my items and no one returned my emails. I have not received replacement of refund.

Date of experience: August 7, 2024
ChicME O. Chicme Rep
11 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Unsatisfied
August 17, 2024

Get the wrong sizes on my clothes order medium get large delivered

Date of experience: August 7, 2024
ChicME O. Chicme Rep
11 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Good
August 17, 2024

Good thank you for good Service and good delivery Service thank you

Date of experience: August 7, 2024
Puerto Rico
1 review
0 helpful votes
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Delayed shipping
August 17, 2024
Updated review

Nice items. Need more sandal selection
Shipping took too long

Date of experience: August 7, 2024

Nice items. Need more sandal selection
July 12, 2024
Previous review

Nice items. Need more sandal selection

Date of experience: July 2, 2024
Florida
1 review
0 helpful votes
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Never received my order
August 16, 2024

Never received my order. Apparently you delivered my order to an address that wasn't given to you with this order.

Date of experience: August 6, 2024
ChicME O. Chicme Rep
11 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

New York
1 review
0 helpful votes
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My girlfriend love it
August 15, 2024
Updated review

Looked wonderful on my girl friend
She was very happy to receive this nice gift
I will order again

Date of experience: August 5, 2024

GreatJust beautiful
November 25, 2022
Previous review

Great
Just beautiful

Date of experience: November 25, 2022
Germany
1 review
0 helpful votes
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Terrible return policy
August 15, 2024

I have checked two dresses of different sizes. In the end I did not like the design of the dress and when I wanted to return it, I had to speak to 4 different people via chat. There was no full refund of the value of the two products, otherwise I had to accept only 10%. Terrible service

Date of experience: August 5, 2024
ChicME O. Chicme Rep
11 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Florida
1 review
0 helpful votes
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Non existent customer service
August 14, 2024

I have been receiving a mass of emails since placing my order. I have unsubscribed countless times as well as contacted the non existent customer service with no resolution at all. I would have never ordered from this company if i knew this was the service i would receive. I had to file a report to attempt to get the emails to stop, yet here i am receiving a survey.

Date of experience: August 4, 2024
ChicME O. Chicme Rep
11 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Canada
1 review
0 helpful votes
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Belle qualité
August 14, 2024

Je suis satisfaite et la qualité du vêtement est vraiment belle. J'aime

Date of experience: August 4, 2024
New Mexico
1 review
0 helpful votes
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Product was exactly as i ordered it
August 14, 2024
Updated review

The products were inexpensive, arrived very fast and were exactly as pictured!

Date of experience: August 4, 2024

Easy process!
May 26, 2021
Previous review

Easy process!

Date of experience: May 26, 2021
Bermuda
1 review
0 helpful votes
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All was good
August 13, 2024

This is my first time to order therefore, I'm waiting to see how service delivery works

Date of experience: August 3, 2024
Washington
1 review
0 helpful votes
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Cutest dress
August 13, 2024

Easy to place order. Got order sooner than expected. Very happy with my purchase

Date of experience: August 3, 2024
Canada
1 review
0 helpful votes
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Beautiful dress
August 13, 2024

Easy to shop with chic me and fast delivery to Canada always able to track your purchases

Date of experience: August 3, 2024
Tennessee
1 review
0 helpful votes
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It was very easy to place my order and I will order another cart real soon

Date of experience: August 2, 2024
Michigan
1 review
0 helpful votes
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Buying on chicme
August 12, 2024
Updated review

Found your products interesting and with a reasonable price pointe

Date of experience: August 2, 2024

Check out ChicMe
April 14, 2024
Previous review

Delivery was particularly slow (4 weeks) with no shipping updates

Date of experience: April 4, 2024
Nevada
1 review
0 helpful votes
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It's ok
August 10, 2024

Top is cute and fits perfectly, the bra part is huge and not snug. Not sure why the inner part seems to be 2 sizes bigger that the actual top. I bought both green and black, both fit the same.

Date of experience: July 31, 2024
New Jersey
1 review
0 helpful votes
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Good quality
August 10, 2024

Easy with no problems. Took average time to be delivered. When clothes arrived I was very happy. Size and quality was very good.

Date of experience: July 31, 2024