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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
The two short sets that I ordered were all bulky and bunched up in the front. Just did not fit the right way at all.
The pants and top are were very nice fitted well and was comfortable
It took almost a month to receive products. Up to now one item is still missing, hasn't arrived yet
Brought outsole as photos looked nice it came sizing so off I jumped on to see about exchanging it, and what a surprise they have ur money the. They are not given you a chance to testify issues u
Saying avoid
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I ordered the same shirt twice and the size was wrong both times. Both times the shirt was too small. In US sizes I wear a medium. I ordered the shirt in large the first time and in extra large the second time. And the dress I got is too big. And I didn't know how to return the products
I have ordered several items from Chic Me and never returned any. Reviews r really helpful and sizing is spot on. Luv the current fashions and the sales.
I absolutely love the dress I ordered! It came in a reasonable timeframe and the quality was amazing. I wore it to my sons, rehearsal dinner and got so many compliments!
Ordered tank tops. Love them so much! Order came quickly with no issues.
Didn't receive my parcel as it didn't have my name or door number on so Royal Mail returned it and money was still taken from my account
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Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Received items I didn't order and only received a partial refund
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Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Good experience love my shoes. No complaints at all. I got my package in time and love it
Could not leave review on the site as wouldn't let me and could find no way to return.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Tried returning the dress and was given options of less than $10 dollars off another item NO RETURN allowed. I will NEVER spend another dime with CHICME ever again. Enjoy the $45 because it will be the last you get from ME.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Need more detail when product is on the way. There was unsure waiting period.
Had previously bought the tanks, and decided to order the ones with the bra built in
Easy to navigate website, with plenty of products to choose from, reasonable prices and good communication with quick delivery options, arrived on time with no problems and the item fitted perfectly and the material was nice
I received my order after weeks, when I tried the top on the strap snapped, the material I was very poor
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Shipping was as indicated and description was fairly accurate. It was a graphic print on polyester and would to have liked to have seen that detail in the description as well as fabric weight/ thin.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,