Chicmarket

I have bought many earrings from this company in the past. After the third time of ordering, my earrings would be broken, bent, and the quality went downhill. I stood loyal to this company because I do like to give people the benefit of the doubt. The latest pair of earrings I ordered were threader earrings with swarovski crystals, well long story short, they charged my account almost immediately and I waited and I waited and I waited and never received my shipment. No email with a tracking number, and no information. I sent them 3 emails and was told that my order was processing, well that was a lie, so after almost eleven days of waiting and threatening them that I would get in touch with the better business bureau, a refund suddenly appeared. I was so furious because they then told me that there was no available stock left. This company cured me, I would never order from them again. They don't even have a legitimate phone number for you to reach them. This company turned out to be a total waste of time! So sad that they could treat their customers this way.

I ordered my wife a simple single stone Opal ring that she admired one evening as we were surfing the Chic site. I really goofed by not asking her what size to order and Chicmarket sent the default size as shown that was a size 6. She actually needed a size 9. I called customer service and told them what a dope I was and I would send the #6 back and would they please sent the #9. They said no problem and to keep the size six and they very promptly sent the size nine. WOW, what a great way to solve MY mistake. We have since ordered many items and have always been happy with their quality and exceptionally fast shipping.
Happy Customer in Florida.

I purchases five what was referred to as Wine Chains. They were junk and I was to return each one separately, and I had to pay for postage. I put them all in one envelope with all the numbers and so, never got a refund. Called was told each one had to be mailed separate, but they would check into it, and that was over six weeks ago and no word and no credit. Iwrote a detailed letter with the return and have the original UPS receipts.

I ordered 3 bracelets, each in a different color, red white and blue. They sent two blues and a red. They required that they recieve the wrong bracelet before re-shipping. I sent it back immediately, they marked that return as their own shipment of the replacement bracelet, not a return. Got that straightened out, they sent a replacement, and it is the wrong item. I ordered a white swarovski bracelet, they sent me a black string bracelet. I will never do business with them again.

Purchased 3 items which was outsourced to different vendors. 2 items came from one vendor and the 3rd item was totally wrong. I had to ship it back and after 3 weeks I'd called to check on my item. They said it was marked received and for me to check with the post office and my neighbors. Couldn't locate my package and Chic Market wouldn't help. They wouldn't refund and only willing to give store credit, but I wouldn't by anything from these crooks again. Bottom line, I'm out 50 bucks!

I have started to order on Numerous Occasions but due to the Customer Services Negative Response I deleted my orders. After reading the reviews on the App, Site & Merchandise I am really glad I did. If a company doesn't respect the customer enough to reply to the questions or at least some of the comments, I really don't want to spend my money with them. I'm serious, aren't we customers the ones that help to keep your business open?