Chicmarket Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Chicmarket staff and previous consumers.

19 questions answered
16% answered in 1 day
Question:

Are the handbags genuine or are they knock-offs?

Answer:

The handbag I ordered arrived with a broken zipper, and was obviously not worth what they listed it as being worth. I looked up the brand on Amazon and found the handbag was not worth more than $40.00, not the close to $200.00. I paid $30.00. The handbags may be "genuine", but their claim as to what each handbag is worth is not accurate. I would advise, buyer beware.

By Sandy L.
Question:

Are their handbags the same quality as high end designer bags(hermes< chanel< chloe) or are they junkie? i have tried other companies and have been terribly disappointed. they claimed to be great but in reality were crappy quality.

Answer:

Handbags are high quality and worth the money. D-M

By Despina Y.
See more answers (7)
Question:

How is the quality of their products

Answer:

I bought a beautiful handbag and carried it twice over the holidays in 2015. The handle fell apart the second time I carried it. I had only owed it for 45 days. Chic market would not exchange or repair it. They said the return had to occur within 30 days. So definitely read the fine print. I can no longer use it because of the way the purse is made. What a waste of money.

By Vonda J.
See more answers (3)
Question:

How long is shipping.

Answer:

Where is the merchandise I ordered about two weeks ago? Sandra Boykin, 504-702-8243!

By Sandra B.
See more answers (3)
Question:

Exactly what is this web site. what is the catch

Answer:

Yes they are the middle man and very poor at it no return phone calls and generic emails response from Jacqueline who seems to be not very good with reviewing orders or customer complaints

By Ralph W.
See more answers (2)
Question:

Answer:

I've sent back an item before just put it in the package it was sent to you in and send it back to where it came from with a note inside. I buy a lot of things from here

By Jennifer M.
Question:

How long does it usually take to ship one item? i just ordered and never received notification as to how long it will take.

Answer:

It took about 4-6 days to get my order.

By Carla L.
Question:

I order a tennis bracelet 6-19-16 have not received yet. would please check on this. thanks, glinda. huber

Answer:

Hi Glinda. Please reach out to our support team at support@chicmarket.com or via phone at 1-888-310-4088 and we'll be happy to check on this for you.

By Blake B.,
Question:

I want to purchase the ring how do i get to purchase check out?

Answer:

Hi Shirley. You must first have an account to make purchases. Simply click the "join now" button at the top of our page to join. Once you join and are logged in, you can click on the event to see products available, then click on the product to go to the product's page, from there you can add the item to your cart. When you're ready to check out, just click the 'cart' link at the top of the page to complete the checkout for the items in your cart. If you need assistance with anything, please don't hesitate to contact us at support@chicmarket.com or via phone at 1-888-310-4088 and we'll be happy to assist you. Have a great day!

By Blake B.,
Question:

I need to return an item, how do i do this?

Answer:

Contact support@chicmarket.com or call via phone at 1-888-310-4088.

By Blake B.,

Can’t see your question? Ask to get answers from the Chicmarket staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Chicmarket?
Post Review