The handbags are low quality. I received a handbag, one side was wider than the other the brass on the straps had turned, and the handbag was discolored in areas. The company seemed to have a attitude because I wanted to return it. When you sell to the public you need to check it before you sent it out. Those sending out defective products need to be wrote up.
I first bought the "Olivia" watches in navy. It came, I wore it, love it, and goes really cute with jeans and sweatshirt. After a few days of looking at the same watch a couple of times, I couldn't resist buying the pink one. Same thing, sweet looking with jeans and sweatshirts, very appropriate with dressy outfits. Gives it a totally different look. I am not a flowery accessorizing person but these watches just called out to me. When the navy one arrived I was sure I'd give it to a niece but after wearing it an hour or two, no one was going to get it away from me. Therefore, bought the pink one.
I bought 3 rings at a very reasonable price and I was happy when they came in that they weren't cheap but they are nicely made and look fabulous. Shipping was very quick and I will be doing alot more shopping from this site.
So I make the huge mistake of signing into Facebook. I know. To the right, I see a Puzzle Ring! A puzzle ring, last seen in the 70's, so they are tracking my age and probably that I just had a convo about weed. I click on it. They won't let me get to the ring until I cough up REAL info. Fake email won't fly. I take the sodomy like a champ and... NO PUZZLE RING. Just a bunch "91% OFF 2 HOURS LEFT" cheap costume Dollar General crap jewelry. Don't the tracking engines know I'd still be married if I wanted that crap?
Looked like a great site but the jewelery is of very poor quality, same quality as the jewelry from the 25 cent machines. Wanted to retuen my purchase only to be told of a $5.00 restocking fee. Very flashy, don't fll for it.
I purchased a pair of White Topaz earrings from Chic Market on June 16th. I verified my address, and the estimated delivery date was Tuesday the 21st of June. Today is the 23ed and the earrings sat in Brooklyn for 2 days, then went to Chicopee MA for some reason, and not to Harwinton CT. When I called the customer service line, I got the total run around like this is my fault. I don't have the earrings and these idiots want me to call USPS and find out why the earrings are missing. Obviously one of the morons in shipping used the wrong address. I told them to just ship me another pair. I have been on hold for 15 minutes waiting for a supervisor. TOTALLY bad experience. I will contact my bank and have them add this company to their warning list of companies not to do business with. They are horrid.
Excellent customer service - highly recommend this site - would buy from them again. Good value for your money. This item was a gift for my friend, and she loved it! Nice quality - very happy.
I had a little problem with waiting for shipping notification at first, but everything was ok after I contacted to customer support. Good prices and beautiful jewelry!
I love the earrings! They are beautiful! Only problem was item being held in a neighboring state for ten days which I find to be ridiculous! Overall satisfied with my purchase!
Love this site! Lot of great products. Customer service was wonderful. My call was answered quickly with no real wait time. I am definitely shopping here again.
I am so pleased that I came across Chic Market. I've ordered several pieces and received many compliments. Would like better packaging for gift giving. Recommend you checkout this website.
Fun to look at the ads! Good info. Easy ordering. Product arrived in 2 days! Just as described in ad. An excellent shopping experience that will be repeated for sure!
https://www.chicmarket.com/account/orders/detail/*******
The item looks totally different than what I received. The band is like - spray painted white with multiple chips. Horrifying. To return anything (this is my first purchase) you need to connect with customer service (what is this 1995?)
I paid $26.95, stupid me I thought it would look like the picture.
This was the customer service response - So they deduct $5 from my return and it costs me $7 to send it back. No thanks, Ill donate it and never buy again. Buyer beware. Too bad they had cute stuff on their website, but who knows what it all really looks like.
Mckenzie (Chic Market)
Mar 14,10:15 COT
Hi Amy,
Thank you for reaching out to ChicMarket Support! We are sorry to hear that this item did not work for you. We can offer store credit plus 10% or a monetary refund minus five dollars to process the item back into our inventory Which would work best for you?
I have attached a link of our returns policy in case you had any additional questions about it.
I bought four purses and three have arrived so far. Love them! Can't wait for the fourth one to arrive. They were bargains as well. Can't beat the prices.
Brilliant and Gorgeous. I've been waiting to get a anniversary ring and my birthday is in September. This Ring marriages the two together. I'm so thrilled. It's breathtaking.
Chicmarket has exceeded my expectations. Delivery was fast. Product is of good value and oh so pretty. Thumbs up to Chicmarket for making my first order the best.
The sterling silver is beautiful and the crystals are sparkling. I loved them at first sight so glad I bought a second pair for giving to someone special.
Amazing customer service. It looks like the post office lost my package but chicmarket worked it out for me. I'm very happy with the man I spoke to on the phone! Thank you!
They are nice representatives answer all your questions delivery is fast I just started with them and so far no complaints. Try them the prices are reasonable.
I received my order today... I'm keeping the stuff because it's cheap... will not be ordering anything else... if it's sounds too good to be true, it is... and it was.
Overview
Chicmarket has a rating of 3.6 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chicmarket most frequently mention customer service, good quality and great price. Chicmarket ranks 96th among Discount Jewelry sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members