• Chic Couture Online

Chic Couture Online

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Overview

Chic Couture Online has a rating of 2.74 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Chic Couture Online most frequently mention store credit problems. Chic Couture Online ranks 198th among Women's Clothing sites.

  • Service
    12
  • Value
    12
  • Shipping
    12
  • Returns
    10
  • Quality
    11
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
12
See all photos

What reviewers want you to know

Positive highlights

  • As i work in customer service, i understand it is impossible to make everyone happy.
  • I have returned a few that I didn't like and had to pay for the shipping and then receive a store credit.

Critical highlights

No critical highlights yet

How would you rate Chic Couture Online?
Top Positive Review

“Best oufits ever”

JolieM R.
4/24/19

I used to buy from fashion nova (I still sometimes, they are not bad) but chic couture has become my favorite, first order was too small for me but it was my mistake because I did not check their size chart, so I finally knew that I wear medium, after this I wait every Friday to see they have new, their models are the best and they also have good prices, the only thing is that they dont refund, only store credit, but is perfect for me, I love them, for sure I will keep buying from them

Top Critical Review

“SCAM”

Heather C.
1/15/24

I have never ordered from here EVER. BUT SOME HOW MY CARD WAS CHARGED, I called and got a boy that sounded so high it was making Me sick hearing him talk. I asked him about the site and told him I was charged and never made a purchase. Well he then says "cam I do something for you" completely ignoring me and my questions. I will get to the bottom of this for sure

Reviews (70)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (11) store credit (6) great quality (3)
Thumbnail of user wilson.raina
1 review
1 helpful vote
September 14th, 2023

I was hoping that my experience would be first class because the clothes look so flawless in the photos. When I received the items however the quality wasnt there. Flimsy material. Plus the clothes for me ran a bit small. Not a true Large. Large to me was more like a medium in what I ordered. I really love the styles but I feel the quality is not what I need it to be. It seems a bit junior league but they have something they can expand on with the right changes. In addition I hate the return policy. It is not with industry standards of free return shipping and NO refunds.

Products used:
plaid dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user trishw182
1 review
0 helpful votes
April 6th, 2023

I must say the styles are very chic but it's not couture. The quality you get it's not worth the price. I've ordered 3 times too many and was disappointed 2 times. If you must buy, with till there is a sale.

Products used:
tops

Service
Value
Shipping
Quality
Thumbnail of user kimberleel6
3 reviews
26 helpful votes
July 29th, 2019

I ordered here but my dress too small. And the dress is cheap looking. Its not what on website at all. I am very confused how to wear it. I expect more. Very sad

Thumbnail of user lap92
1 review
15 helpful votes
July 3rd, 2020

Ordered & paid for a product on 4/17. Rcvd email on 4/19 that it was shipped & I that I would get updates on the delivery. I never heard from them again and 11 weeks later I am still waiting...

Thumbnail of user sharonnc
1 review
14 helpful votes
April 29th, 2019

I purchase a large, but when I put it on the lining in the middle was crocked, they need refunds...

Thumbnail of user latashac5
2 reviews
13 helpful votes
January 4th, 2018

I got my dress today and i am so upset. The quality look very cheap and it see thru. The fit also terrible how come i order Large and its feel like Small!

Thumbnail of user ualterleaser
4 reviews
7 helpful votes
November 1st, 2017

The order arrived on time, but there was dis-coloration on the back of the material. The material was okay, but for the price I was disappointed finding to faded like spots on the garment.

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About the business

Shop women's clothing and statement jewelry at awesome prices. Many colors, styles, lengths; strapless or mini, daytime or evening, bandage dresses, Jewelry and Accesories

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