Chic Couture Online

Hi Ladies,

First things first-No REFUNDS, store credit only!

I've purchased several items from chiccoutureonline. Most of the clothing is cut smaller. Please order one size up if you are curvy or athletic. Actually, the material is standard. You may rest assure the leggings aren't transparent. I'm 5'8 and notice some of the clothing is also cut on the shorter side. Tall girls beware when purchasing and stick with maxis or leggings.

Lastly, the site doesn't approve all reviews. I've made several reviews and all aren't displayed. Feedback is important and unfortunately this vendor chooses to only display positive feedback.

This site is much better than hotmiamistyles. Hot miami is a total crap shoot but chiccouture gets it right most times.

I paid for priority shipping for some outfits I bought for a vacation. I receive my items 1 week late after I came back from my vacation. I needed to but new outfits last minute from the mall. I called the company several times to complain and they were extremely rude. Would not at least refund the extra shipping i paid for. The worst part is that the dresses ended up looking really cheap. Their material is poor quality and has thread strings coming off. Come on! For a dress that I paid $100 for? Please stay away from these people. There are better stores to shop from.

I have never ordered from here EVER. BUT SOME HOW MY CARD WAS CHARGED, I called and got a boy that sounded so high it was making Me sick hearing him talk. I asked him about the site and told him I was charged and never made a purchase. Well he then says "cam I do something for you" completely ignoring me and my questions. I will get to the bottom of this for sure

This is the second purchase from which the quality of the seamstress work is awful, it is as if they don't even care. I order a white jumper to wear to an all white party I opened it to the night of, big mistake I should have checked this before the party, the thread was coming apart at the seams. I contact the company, they were no help stated the garment did not come to me this way... I was livid because I know for a fact it did. They offered no assistance and were in my opinion accusatory. The other garment I purchase was a dress to wear for a Valentine's day date, also the threading, horrible, they did refund my money for this one. I will never order anything from them again, they have surely lost a customer.

I ordered two pair of size large jeans and neither of them fit. I wear a large but these jeans are cut too small. The first pair, I was able to button up, but the second pair, I could not. I also don't like the fact that I have to pay shipping on items I should be able to fit. So each time you have to send something back, depending on where you live, look forward to spending at least $11-$15. Not only are the clothes too expensive, but the quality of the clothing is very mediocre, to say the least. They also never have many clothes in a large, especially the ones I would like to purchase in exchange for the jeans I could not fit. When I finally find a piece of clothing I can fit, I will never purchase anything else from Chic Couture Online.

I ordered (2) items for an exciting date night and wedding. I paid Express and waited anxiously for my delivery which never came. Upset, I checked the website for an update under "order status" which never changed from shipped. After checking USPS tracking site it showed that it was returned because it was undeliverable?!? I used the same address as my credit where there payment was immediately pulled. I emailed and called 5x's to finally reached someone. Telling them I wanted a refund the representative was very short. Stated I'll see it in 2-5 business day. She didn't offer any apologies for the situation. I'm not only disappointed because I really wanted the items I'm also displeased in the lack of customer service.