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Cristina D.

Contributor Level

Total Points
90

1 Review by Cristina

  • Chic Couture Online

9/16/21
Verified purchase

I ordered a dress, that came in today. Upon trying on I immediately noticed 2 small holes under the belt. I contact the company & send pictures. They respond by saying I must have done something to the dress because their "quality control department" wouldn't have missed that. Again I stress it's UNDER the belt. So it was very well missed & as a small business owner myself, I know the importance of customer service and accepting if I've done something wrong. The response from them was not only absurd but extremely unprofessional. First & last time I order from them & I will continue to spread the word to others, not to order either.

Tip for consumers:
Don’t use this site. Order elsewhere

Products used:
2 dresses

Service
Value
Shipping
Returns
Quality

Cristina Has Earned 10 Votes

Cristina D.'s review of Chic Couture Online earned 10 Very Helpful votes

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