Chess.com

Do your self a favor and stay far away from thise scamers, the negative reviews here are honest ones. Lichess and chess24 are the same. If you can not play chess over the board then do not waste your time supporting this scamers.

I've seen plenty in the forums and could provide much explicit evidence as saved in text files. Reported numerous times to ic3 since it's so bad there.

The site is absolutely full of cheats who are never punished. If they pay any money at all for lessons or membership they literally have a license to do what they want.

When I played a blitz tournament on chess.com, I made a move and then my opponent somehow pulled a queen out of nowhere and checkmated me. He must have found someway to hack into the software and do this. If there was a coach present and saw what happened my opponent would have received a huge penalty for cheating. Atleast I play by the rules. After that game, I played in an online tournament, and in the middle of the game, I wanted to offer a draw. Well, the draw button was missing. Then I clicked out of the game and logged back in and there it was the draw and resign button. There must be a glitch in the website. I want to know how one of my opponents literally pulled a queen out of his $#*! and check mated me. I will delete my account on chess.com, and never go back on the website again. I will not be cheated on by the website.

Chesscom is beneath contempt. Short after opening my account and paying an annual registration fee of approx. 99 Chesscom accused me of cheating (using assistance e. Q. computer engine) and closed my account. The immediate closing of the account was performed without any investigation. Followingly, the chesscom support was ignoring my emails. The only answers I received was that "I should reconsider my position", meaning that I should claim that I was cheating. After making it clear that I will be forced to take the legal actions and giving a deadline to Chesscom for returing my money or reopening my account, the Chesscom finally retured my money back.
The whole issue took over 2 months.

From my personal experience Chesscom is a bunch of hihgly incompetent self claimed "world`s leading experts" who cannot distinguish between a computer and a club player. Furthermore, chesscom treats the customer as a piece of s**t.

I can only warn everybody from this chess server.

Chess.com is a good website, it has a good UI, fantastic bots, amazing people, and a better rating system than lichess, but I don't feel like it's good. I have poor wi-fi, and chess.com isn't making it better. Chess.com should have an option for people with slow connections. My primary time controls are 3 min. Blitz, and 1 min. Bullet, but chess.com isn't helping me get better, or like chess more, but it's just kinda bad. Chess.com might make me feel worse at chess. The lessons are amazing, but they restrict it better. I hate lichess puzzle lessons, but at least they give me more than one lesson per day, and that's the least chess.com could do. This is all I want to add to chess.com's website, SLOW CONNECTIONS for people with slow connections. Why is it that I lost just because the internet at my school is horrible? It's not my fault that the internet is trash and people are greedy. At least give a draw or at least a chance to pause the game and carry on until the other person is back online. Could they just stop the game, let the other person play other games, then notify the other person that I'm online? Then I just wait to resume the game. Is it that hard to do? Anyway, I hope you enjoyed my rant about the internet, but chess.com is really starting to go behind lichess in terms of how much I like it, and I despise lichess.

Chess.com is not a place for beginners. The algorithm and bots will have you frustrated before you even begin to like the app. Don't bother.

I just reached out to chess.com yesterday because I noticed that everytime I realized I was playing a bot, (you can tell by the profile sometimes and lack of history). However everytime I played a bot hiding under a low rating only for them to use expert techniques in the final seconds to win. I believe they do this to keep ratings down so people buy memberships to their site and they can then hope to become a better chess player.
Chess.com doesn't let you block users though. If you block them you will still get matched up with any of their hundreds of fake bots that run all the time. It's not fair if a free member or a paying member wants to play a "live person" they should have the choice. And if they want to never play a certain user (regardless if they are real or a bot) they should be able to restrict that user from being matched up ever again and having their rating lowered (and simply time wasted). I reached out to chess.com help support and then today they just disabled my account with no response at all, all because I emailed them calling them out on the user blocking not working and simply asking them how do I fix it. Rather than tell me it's a real tech support issue they disable my account? So because I discovered their secret rather than find a work around they decide to try and hide my knowledge from the public. Forget them. That's so shady.

Despite having no issues with the rest of the internet, I consistently have latency & connection issues with this site

I also regularly notice my time 'disappearing' as my opponent gets the same 'lost' time

I also have issues with the site also constantly altering my moves

Unhelpful customer service, also got 'warned' for being upset for them cheating me

Stupid game site that is not up to date. While playing on this website, you cannot play (defenitely) the 'roque' move after a 'check' has been made and unmade on the opponent king...

This site is full of cheaters. Recently i played a game and was sute that my opponent was cheating. I comfirmed using lichess site. I imported the game. The average centipawn loss of my opponent was just 13 which is most of grandmasters. Any centipawn loss below 25 indicates the possibilty of cheating but this guy has 13 and he made no blunder and no mistakes. At his level players usually make atleast one blunder or mistake but he made none. Which confirms cheating

Advice - please dont play at this site as it is full of cheaters

My account, which had a premium membership, was closed 3 months ago. I have reached out to the support team about 3 weeks ago to apologize for what I did that got my account closed, as well as attempted to apologize today by creating a temporary account and reaching out into the Help and Support forums on the site. However, even though the only thing I did was used that temporary account to apologize for what got my original account closed for abuse, all that happened was that temporary account was also closed for abuse in the same day without warning, thus ignoring my sincere apology. I felt like this was unfair treatment, so I felt very hurt, because I was apologizing, not violating community guidelines.

I have tried other chess apps and sites and they're not the same because they don't have the unique features that Chess.com has, like the puzzle battles, 4 player chess, and being able to customize your own profile. These are the reasons why Chess.com was my favorite site.

I miss playing chess on Chess.com because I have met some great people and clubs on the site, and now I'm unable to enjoy what I used to enjoy because my account is closed.

I hope someone can help me here and give me a second chance. I am committed to following Chess.com's community guidelines and Terms of Service.

Thank you for your help and stay safe.

I was playing with my friend in chess and I am just a chess god compared to him, but we were playing rated matches so after me winning 4 times in a row chess.com banned me, with no warning whatsoever. Chess.com deleted my account and had the nerve to ask me if I wanted to create a brand new account...I tried to get my account back (I was ready to have the points I earned from those matches I had with my friend to be taken away), but no chess.com basically said to go f- off, so I couldn't even get my account back. I HIGHLY RECOMMENDED THAT YOU GO TO A DIFFERENT SITE TO PLAY CHESS, UNLESS YOU WANT YOUR HARD WORK TO CEASE TO EXIST! The photos linked are emails that chess.com sent.