Chegg

To be fair, I've only just started using this site... and only for my Vector Calculus class... that being said, it has the textbook we use and solutions to the odd problems for free. For a small fee ($5 a month), you can join and get access to the even problems as well.

For me - this is a life-saver! Our prof only assigns problems from this text, and having the solutions is obviously helpful. It doesn't show each step, but gives you the start and end point, which means you know how to get started and where you should end up.

I'd recommend this to anyone... you can search the texts in it's library before joining, so you know if it'll have your textbook!

I would never recommend this platform to anyone. First I realized some experts copied answers from the internet. And then I requested a refund for the study pack order just the following day less than 24 hours because I didn't use their service after I realized I could actually get the same answers online myself. After pleading with them and explained everything to them concerning why I needed my money back they still refused to refund claiming I'm ineligible. They kept referring me to their terms of service and I still don't understand why I'm ineligible. I just wasted more than 200.00 cedis for nothing. Thank you chegg for your lack of empathy.
Please if you don't want to regret so much like I do right now, keep your money and never subscribe to chegg.

I am requesting a refund for charges made to my debit card. I cancelled my membership July 2020 and kept getting charged until January 2022. Chegg is making it hard for me to get all of my money back although I had cancelled my subscription already. They are only refunding me for January 2022, December 2021, and November 2021, which is not fair nor ideal since I had cancelled my membership. I don't agree with their policy of not returning the money that is rightfully mine when I have proof of cancellation. Clearly, robbery.

I ordered a textbook through Chegg so that it would arrive on time for classes to begin. The day before it was supposed to arrive, I got an email saying that the order was cancelled due to back orders. The site had said it was in stock and not back ordered when I had placed the order. I contacted customer support, and after waiting a half hour between replies from the incredibly slow representative, I was offered 10% off my next order as the only consolation they could offer. Stay away from Chegg, they don't value their customers.

I have no record of subscribing to their service, yet my credit card was billed for three months. Their chat or stopped responding when I asked to cancel my service. Pretty sure this company is a scam. One star is being generous

Signed up for 3 Day free trial, found the answers were in accurate and incomplete. Study guides were unhelpful. Cancelled within trial period and still charged for one month. Appears to be a SCAM.

Terrible customer service when it comes to account issues.
Generally, homework help is very limited, with very little to almost none verification on the credibility of solutions and problem help.
They charge a ridiculous $20 a month for the "higher end" service, which is even then, very limited. The "lower end" at $15 is also terrible, with little to no more that the free version offers.
0/10 would not recommend.

I used to use this site to rent my books while in college - I have recently decided to go back and school and thought that Chegg would be a good site to continue using. They are not - I'm not sure what happened but their shipping times are ridiculous - it shouldn't take three weeks to ship one book. When I reached out to their customer service no one was able to cancel my order because it's "processing" - which means my order hasn't been shipped but has sat in their warehouse for the last two weeks. I'm hoping that they give me my refund when I send the book right back but I'm thinking that there isn't a lot of hope there.

You're better off paying the higher prices at your college's bookstore or using Amazon.

I used Cheggs tutoring sessions and they were a complete rip off and I learned absolutely nothing! These tutors don't explain anything but do the work for you. I suppose thats how they get their money in the amount of time you request them to help you in. Anyway, I was charged over $300.00 for getting help from this student based website. It's a total rip off and burden on any students pockets. I'm a full time student and mother so online tutoring is the most convenient form of tutoring I can use. Well at least I thought it was. Try going to the store and finding that your card is being declined because Chegg has randomly charged you with a ton of late charges for tutoring. That's completely unacceptable and embarrassing! I'm telling you now the only purchase you should make from Cheggs is your books, nothing more! When I asked for a refund I was shot down and they said they could do nothing for me. RUDE! Don't use Cheggs tutoring its another reason students go into debt!

I joined chegg as a subject matter expert on 26th of february 2023. After working for a few days, they banned me on 3rd of march 2023 in just 5 days. I have given more than 20 solutions and one kid disliked me yet the answer is verified and correct but still they banned me. They have a corrupt system by which you can purchase subscription with fake account and like your solutions or else you are not going to be able to work there. The support was very bad, they didn't cooperate with me. If you want to work there, please i request you to spend your time and energy elsewhere as these guys are $#*!s.

Their customer service representatives are unreliable. They said they would cancel my subscription, didn't, then charged me again then wouldn't refund or explain why. Absolutely terrible company marketed towards students and their pocket change. Disgusted.

The majority of the issues written upon in these reviews are a real thing. This is literally a racket they have going on. No customer service to speak of and I couldn't believe my eyes when I got locked out of my account for 48 hours... more than once. It's like once my card information was in their database they packed up and left town in the middle of the night. I figured those people in the reviews were anomalies. Spend your money elsewhere; you work hard for it, these people clearly don't, nor do they value anything but your money.

Stay away from these guys, they only want your money, they do not care to help you at all!
According to their policy, you are only allowed to have access to your Chegg account on two devices, so I logged in my account on my laptop and my phone, and immediately I got restricted from using my chegg account due to "violation" their terms. I have been trying to reset my password to regain access to my account and I have chatted with many Chegg agents but none of these were helpful. Everytime I wanted to look up for an answer a message would pop up and say to subscribe with another account. Why do I need to subscribe again when I already have a subscription. All what they want is our money. I highly recommend to not use Chegg.

Been banned multiple times from the site for 48 hours with just regular browsing. A quick google search shows many others with the same issue. Chat support was rude. Perhaps one day they'll realize that browsers typically use tabs, and this isn't 2001.
Many of the answers that are posted are wrong as well. I've encountered numerous problems that have multiple choice, and they have 3 different answers from 3 different people. All upvoted.

Bought a bundle package for a textbook and internet package that they advertised. Instead I received the book plus another ebook. After they admitted their system had an error they still refused to give me what I paid for and instead refunded me a portion of what I was charged and then I had to pay almost triple the original cost to get the internet part of my bundle. I used to like this company but it seems they don't mind ripping off college students.