Ethan E.

I ordered a textbook through Chegg so that it would arrive on time for classes to begin. The day before it was supposed to arrive, I got an email saying that the order was cancelled due to back orders. The site had said it was in stock and not back ordered when I had placed the order. I contacted customer support, and after waiting a half hour between replies from the incredibly slow representative, I was offered 10% off my next order as the only consolation they could offer. Stay away from Chegg, they don't value their customers.