I was very satisfied to use check them, the information I got is accurate to what I am looking for. Thanks to this site.
I used this site recently to check the information about the person I transact with, and I really got fast the information I needed. SO helpful!
Found ad on Facebook, visited site, searched for MY NAME, in order to view the 'Full Report' you could get a 5 day trial for $1.99 which would include searches through all public records (You get instant access to their contact information, criminal records, arrest records, mugshots, phone number history, addresses, professional verification's, licenses, marriage/divorce records, property history, court filings, anything ever posted about you online), after which you would be charged $32.99 to continue viewing the 'Full Report', I stupidly chose to pay the $1.99 to view my 'Full Report'. They showed me my name, previous addresses, and people who might be related to me - that's it. I clicked again to view all information, and it said to view everything it would be another $19.99 due now.
I called customer service, was on hold for nearly an hour (others were probably calling after being scammed also), the person who answered (Rubin with no employee #) said they were located in California, he cancelled the account made approx. 20 minutes before. He said I misunderstood what information I would receive, he would not refund the $1.99 because I had used the service (one time to search myself). I asked for a manager, he said he was a manager, said he was not refunding anything, raised his voice when I wouldn't agree. When I said I was reporting them to my bank, the Better Business Bureau, California State Attorney General, Colorado State Attorney General, Facebook (where I saw their ad, he hung up.
Check these pages: https://www.checkthem.com/ for what they say they will find for you, https://www.checkthem.com/#guarantee for their guarantee. It said it would also download a copy of the report, but it was never sent so I can't give you a screenshot of the info I received.
Please make sure they are honest about what they will provide for your $1.99 5 day trial before they take victim's money. I realize this is a small amount of money, but how many people are they scamming each day at $2 a pop?
Worst Customer Service EVER - site doesn't work and no-one answers calls! SCAM! ALso, the site has old information and needs to be updated.
I kept the rest of my month, but didnt use then cancelled. Again warning to people they will take your money. Stay away.
Answer: Yes, I believe they do. All the 5-star reviews, which are completely opposite of all the 1-star reviews they normally get, were all posted around the same time frame and have very similar language. What a bogus site.
Answer: Hi. You can instantly cancel online by navigating to "Account" => "Cancel My Account". You will receive a confirmation email within a few minutes.
Answer: They do not tell you this! It turns out to be only 5 days but they do not tell you this and then after five days they hit you with a full monthly subscription and will not refund it.
Answer: Hi. You can instantly cancel online by navigating to "Account" => "Cancel My Account ". You will receive a confirmation email within a few minutes.
Answer: Hi Jeff. You can search social media with your account. The only extra fee reports ($19.99) is to search Bankruptcies and Liens (which we have to pay for). Everything else is included.
CheckThem has a rating of 2.2 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CheckThem most frequently mention customer service, day trial and credit card. CheckThem ranks 10th among Background Check sites.
Hi Kelli, I'm sorry you had a poor experience with CheckThem. I understand that you canceled your monthly subscription and lost access to CheckThem. If you believe that you lost access early, please contact support@checkthem.com and we'll be happy to extend you additional free days.