CheckThem

Back on Oct 22,2018 I was skip-tracing a Canadian individual who may have moved to the USA. Google came up with a number of search options and 'checkthem.com' was one of them. I was offered a 5 day trial for $1.35 (Canadian) so billed it to my MasterCard. When I tried searching for other people this site wasn't helping because there was no options to search Canadian provinces. I called the customer service line supplied by the website *******722, spoke to a gentleman who explained they didn't have access to Canadian information. I informed him, that being the case, I really had no need for their services. He told me I could continue to use it for the balance of the trial period and that my card would not be charged any further. Unfortunately, either he lied or their system messed up. My MasterCard was billed $60.48(Canadian) 5 days. I have just spoken to a man, "Ruben", at their C/S # who states they have no record of my original contact with the company and thus the subscription fee stands. When I asked to speak to a supervisor this Ruben claims he is the supervisor. I am now left with having to go to the state's licensing department to file a claim and also to try and have my MasterCard account follow up and get my account refunded.

This is an offshore rip off company. They suck you in with a $1.99 trial. Then when using the site, you are asked if you want a full report. It does not say there are additional charges over the trial. WHEN I CALLED TO COMPLAIN, YOU CAN TELL IT IS AN OFFSHORE PERSON.! NO REFUND OFFERED. RIP OFF CITY. DO NOT USE!

Deceptive in the trial Statement.
I bank locked my car out asking me if the charges will legitimate because they have had like charges from them before.
I said nope run it.
They claim it's a 5-day trial. They charge my card on the 5th day.
Been offered only charge me $9.99 a month to keep me from canceling my account.
So charged me $34 month why not just charge $9.99 to begin with.
Charges disputed cards canceled.

I signed up for the trial for checkthem.com... trial was for $1 for one week i think. I attempted to cancel the trial 4 days prior to it ending. Low and behold! I get a $40.36 deduction from my banking account at 11:09 pm. and of course even if i wanted to call their customer service to do something about it that night, they would have been closed, so i called the next morning. The jerk off proceeded to tell me that he wouldnt refund me at all, even tho there was no activity on the account in the past several days... i told him that i had agreements with my bank that would hold up stronger than his agreement that i signed for a trial service... thats when he decided to ask me how much money I actually wanted refunded. I told him i wanted it all back! I told him that i work in customer service, and the proper thing to tell a customer is that you will give them a full refund! He then proceeded to tell me that it will take up to 35 business days to get the refund back into my account! What a f-ing joke!

A couple months ago I signed up for checkthem on a trial. And before my trial was up they told me i had already checked to many names and was not allowed anymore. So I tried to cancel them but could never reach anyone. Well the first month I was able to get away with not paying for it with a low bank account this month they out of the blue charged me agian for the account and it was pending on my account. So i called and told them i did not want there service and the guy said ok and that i would not be charged. Well i checked my account today and they charged me anyway and so i called agian and asked why and the guy Ruben was so rude. He said cause i never cancelled it well im sorry if anyone was ever there after 5:00 it would be alot easier to cancel and being that I was told on Friday that i would not be charged to charge me now is redundent and bad business. I will never use this site agian i got nothing out of it that i couldnt of gotten on the internet for free. Its a scam and the people working there are very rude. And i will never do business with this company agian.

Before paying I could see who I wanted info on BUT as soon as I paid that person is NO LONGER found!