CheapOairReviews 14,840

They will add charges to your credit card in hopes you dont find out until after your flight. If so they dont have to reimburse them. That is there scam

I booked two tickets for my husband and I to see my son on the west coast. My husband could not go for a work obligation, so we cancelled his ticket and only I went. CheapoAir said my husband would have 1 year/365 days to use the credit worth $507USD. When it came time to use this credit later in the summer, they told us there would be a $400 airline penalty for using it, netting us a total credit of $100. In addition to other hidden fees the credit was basically worth nothing. It's really a shame because some of their representatives are very friendly but with all the hidden rules and hidden fees it always ends up being a miserable experience.

Hello, I'm Shane. I believe the key to enjoying life is a good mixture of fun, humor, ambition, and traveling. I have been known to be the kind of man that can go with the flow one moment, but at the same time, I can be spontaneous by creating my own adventures in another. This has led to plenty of great experiences and some cool stories.

In addition, my family and friends would tell you that I'm a really social type of person who is pretty easy to get along with. Some of my other personality traits would include being open minded, reasonable, creative, witty, sarcastic, strong, but I have a big heart underneath it all.
This should be good enough for now because we need something to talk about on here since conversation is important.

The only thing missing right now is a partner to share the fun journey with. With this in mind, I'm looking to find someone I click with and that actually has the intentions of wanting to slowly build a long term relationship over time.

My Complain is for CheapOAir not revealing all the information when booking a ticket and as a result, I was charged for the ticket cancellation.
Last week, we got a couple of tickets for my wife and my daughter to fly to Iran on emergency basis as my wife's grandmother got in a coma.
We noticed that my wife's passport was expired for a month. But, since Iran does not have any embassy in Canada, we decided that she goes to Iran and renews the passport there when she gets there. I searched and I found out that every airline accepts Iranian citizens to travel to Iran with expired passports except Air Canada or the flights operated by Air Canada. I was careful enough to book a ticket that is not operated by Air Canada when booking my flight through CheapOAir. But, nowhere in the search and selection process was a mention of the flight being operated by AirCanada. When I booked the tickets and paid for them, I did notice this issue. I called to cancel the flight and got another flight that is operated by Lufthansa. However, I was told that I have to pay $1260 to change the tickets. This is not fair. Why should I pay for the mistake that CheapOAir made?
I want a full refund of the money.

I had a very bad experience with CheapOAir. My flight from SFO was delayed and I was sure to miss my connecting flight from Delhi. I called CheapOAir helpline for help to see what can be done. After waisting couple of minutes of my roaming time, she told me that she is not able to reach the airline and I need to deal with the airline directly. (Come-on, if you can not reach the airline from your office how do you expect the customer to reach on roaming.) Well I called the airline and there was no reachability issues with airline. I could cancel my flight with airline and book a new one. The airline told me that I can contact cheapoair after 24Hr for a refund. I called CheapOair for the refund, they directed me to billing department, billing department told me that it is not cancelled in cheapoair so transferred to cancelling department. The cancelling department told me that it is already cancelled so sent me back to billing. Now billing is again telling that it is not cancelled in cheapOAir so again send it back to cancelling. (I felt tortured and harassed). See How poor communication they have in department. Then cancelling department is not taking my call and keeping me on hold for 30 mins. Think of holding so long on international roaming. I dropped and wrote a mail to them with all details. I have not received any response yet (2 day passed) and my money is stuck? Any Idea how can get my refunds back (which is already sent from airline to cheapOAir). I will put the same response on their Facebook page.

Website show "24 hours cancellation" in bold letters at the top when you book a flight misleading customers to think it's free 24hr cancellation. At the very bottom of the page in tiny barely visible print it says "24 hours cancellation for a fee" that I never even noticed until the heavily accented sales rep mentioned it to me when I tried to cancel my booking within less than an hour of booking it and was subsequently charged $50 PER PERSON. What a scam. Never booking with them again.

1) USA law is to cancel booking in 24hours of booking with full refund. But Cheapoair doesn't let you cancel the ticket online and you will be given a # to call. Cancellation is charged by means of service charge $50 since it has to be done through a rep. If you had the same ticket booked through the airline, you should be able to cancel it without any changes within 24hours of booking and the travel date is more than 7day from the date of booking.
2) When I was searching for the fair it was $186 and while I was paying it showed 199. I couldn't figure out why when I was booking it and paid it anyway since don't want to spend any more time on this.
3) If you have it booked through airline there may not be any charge for seat assignments ( I didn't) but cheapoair changes for selecting seats through their site. Maybe this is part of the reason why my total went up.