CheapOairReviews 14,840

Cheapoair is the biggest scam company. They will lie to your face and say air Canada or west jet has a change flight fee of 200 dollars when that's not true it's only 75. They put me on hold for 1.34 hours and then hung up on me. Yelled at me. Said they can't and won't change my flight unless I pay $200 per flight plus the difference in flight cost and their extra fees. They're a horrible unprofessional company. You will have the biggest headache dealing with them. Just book directly through the airline it's not worth the little bit you sometimes save.

Never Never book anything from this company. Once you make any transaction, you are most likely to lose both money and service. This is the worst company i ever booked ticket from. I wouldn't doubt if they are a group of scammers. I booked a ticket 2 months before my actual flight. When i did all of my plannings they called me one day before my flight day saying there is a schedule change. I had already booked other flights from my destination and reserved hotel rooms based on the flight from cheapoair. There was no way i could fly in a different schedule. They were not able to provide me another option. I had to keep calling them and they would put you on hold for hours or just hang up your phone for no reason. After 7 hours of continuous calling/talking to them, there was a customer service rep. Who agreed to refund 100% and suggested me to book another flight for my travel. I booked another flight and flew next day. When i came after a month, they haven't refunded my money yet. When i called customer service and waited couple of hours while someone transferred to schedule change department, the guy (very rude and unprofessional one) tells me that there is nothing to refund. While i tried to remind him of the other person i talked to one month ago, he simply says he doesn't know who i talked to and there is no record, so he can't refund. This is more than ridiculous. I don't know why companies like these still exist.

They should be investigated for false advertising and all of us with these bad experiences should sue them. And I am now looking into that. When you select a flight to proceed with booking, they have a bold and enticing notice at the top of the screen that says, " 24-Hour Cancellation." This is done to be in line with all the other competing sites that say, "Free 24-Hour Cancellation." So one feels there is no harm in holding a flight for 24 hours because there is no loss if you cancel. Wrong! They are obviously collecting thousands, if not millions from this misleading little trick. If you cancel. They charge you a cancellation fee that can be anything that they choose and it is not stated what they will charge you until after you cancel! They will give you a full ticket refund and then separately charge your card a cancellation fee - in my case $75. In other cases, $150 and I'm sure it could be more. This is illegal. It has to be stated exactly what they will charge you before they have the right to place a charge on you card. All of their competition, i. E. legitimate companies, do not charge a cancellation fee, and their notice is designed to look the same as their competition. But this is how they make money. Beware, because when you go to your credit card company to reverse the petty charge as I did, my request was declined! So I'm stuck, and I think I just may sue them and I would encourage everyone else to do the same.

Booked a ticket online for 2 round trip tickets last minute, they sent confirmation for tickets booking, later they sent an email saying they need to confirm phone number with credit card company and should be done in couple hours and don't worry about it, i call them they transfer me in a circle over and over to different departments. They said i have to wait for my credit card company to confirm my phone number and i can't use a different credit to book same flight, i receive another email saying your ticket has been issued and is not refundable and don't book another ticket, and i receive a phone call from them saying everything seems fine and they will send E-ticket and confirmation in 3-4 hours, nothing happened i call back and they say oooops we can't book your ticket because price went up almost double and not even available for the days i want. And they blame me for all of that. I had to book another last minute ticket on another airline that cost me double the original price cause i had no other option. I never had any issue booking with any other website and that was my first time trying cheapoair. There staff in India is not professional and seems lost and i hate to say that it was very difficult to speak to most of them. I wish they have canceled the ticket right away when it didn't go through first time and saved me 12 hours and probably i would have booked same flight with some other website immediately.

Worst experience ever! Fraudulent company! Beware! My wife booked my name as second traveler and confirmation had completely misspelled my name, when trying to correct the issue they wanted to charge a large additional fee for their mistake! Then decided to cancell within an hour they wanted 150.! I then decide to research this company and noticed numerous recent complaints on how they rip people off! My advice is to stay away and deal directly with airline company

I paid for my ticket. I got my booking number flight number. Shortly after I get a email saying reservation had been cancelled. I was told that the money wasn't charged to my account. I called the bank and I was told it came out. I have been fighting with Cheapoair to at least get my ticket so I can fly and they wont do it. They were very rude to me. I tried calling Turkish airlines to see if they will help and I have yet to hear from them. I was to go over seas to see my dying brother! Now I can't because they took all my travel money

I booked a ticket through Cheapoair.com for 325$; They changed the price up to 389$ and once i contacted their support they say Prices got changed!
Also they charged separately 20$ in my credit card and they claim this is for their service; This was not their once i booked the ticket
I canceled the ticket immediately then they charged 75$ for cancellation and 20$ for service; They say its their company policy
This is a misleading business; Shier suppoer will only say its company polict
PLEASE DONT BOOK; YOU WILL BE SCAMMED
I noticed also in their condition thay they can charge any amount in your credit if its should be!

We paid over $7000 for a trip of 5 to Africa. They overcharged us and we disputed the amount to our credit card company. CheapOair recognized it was a mistake on their side and asked us to cancel the dispute and they will refund the $459, which we did. However, they blocked our return tickets and we got stuck for several days. We had to purchase new tickets to return to the U.S.

An unfortunate experience - I tried to book online and did not put in my name as it shows on my driver's license, my mistake. They wanted to charge me $65 to make the change, but finally brought it down to $27. After looking at the new charge, I saw the added in the travel insurance (trip protection) which I did not authorize. I called back and got them to remove it, but when I went on the airline sight the trip had been booked without payment or cost information. I called the airline and they said to call the agent and ask to speak to a supervisor. I did that and they put me on hold for over 20 minutes before I gave up. I called back and conferences in the airline rep to try to clear it up. The cheapo agent said they would resolve it and again transfered me to a supervisor and I am again on hold for over 10 minutes after the agent assuring me I would not be put on hold. Do not use! It's a nightmare. Should have checked this website first.

Absolutely THE WORST place to buy your tickets.
They WILL RIPP YOU OFF if you ever need to make ANY change.
THEY OVERCHARGE YOUR CREDIT CARD ALSO.
Fees are not disclosed and they hit you with them.
My best advise: STAY AWAY, THEY ARE CROOKS

If i could leave no stars i would. They try to get money out of everything. Please save yourself the hastle dont book with them. I tried to change the name on my booking because i had made a typo and they were trying to charge me 50$ just to change the name. I called them and asked why i wasnt allowed to take carry ons and they said i had to pay 500$ more for each passanger. JUST BOOK YOUR FLIGHTS WITH THE FLIGHTS COMPANY ITSELF AND SAVE YOURSELF FEOM THIS MONEY HUNGRY COMPANY.

I spoke to cheapoair and had to cancel the flight for a reason. The person i spoke to would not listen to me and would not assist me. I spoke to him for 20 min with no resolution. He then transferred me to the cancellation department and the phone call hung up... i was furious at this point because now i had to call again. I then spoke to a guy named Anthony and this call traumatized me. First he was treating me like i was a liar... and then i told him i was done speaking to him and want a manager. He then told me if " if we all wanted things i would want to sleep with brittany spears but thats not going to happen" i was shocked he even said this and pretty much telling me i wont get what i want. I couldnt believe that someone was speaking to me like or would say something like that. I then asked for a manager and was so furious at this point. I have health concerns and this stress really was not helping so i got switched to anothet lady who again wouldnt help and finally they switched me to a manager who finally listened to me and helped resolve my issue. Why could this not be done from the very beginning? I wasted an hour of my time when it could have been easily resolved. I will never book with cheapoair... i will make sure to post my experience all over social media and make sure everyone i know never book with them