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CheapOairReviews 14,843

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,783
value
3,011
shipping
2,768
returns
322
quality
3,085
This company responds to reviews on average within 23 days

Instant Feedback

231,379 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Fast response
November 16, 2024

Easy booking and cheap price, simple use and alternative dates

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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G
November 16, 2024

The person helped me to book very nice and respectful was on call for 50 minutes so patiently.

Date of experience: November 6, 2024
Peru
1 review
0 helpful votes
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Buena, solo necesito saber que equipaje tengo incluido...
November 16, 2024
Updated review

Buena, solo necesito saber que equipaje tengo incluido gracias

Date of experience: November 6, 2024

Quiero pagar y reconfirmar mi compra
November 15, 2024
Previous review

Quiero pagar y reconfirmar mi compra

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
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Me gusta viajar con CheapOair porque son muy puntuales a la hora de Abordar!

Date of experience: November 6, 2024
Costa Rica
1 review
0 helpful votes
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Estuvo bien
November 16, 2024

La vez anterior fue fácil reservar esta vez fue más complicado la reservación

Date of experience: November 6, 2024
Egypt
1 review
0 helpful votes
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Great
November 16, 2024

Great service I appreciate you very much please keep up the good work

Date of experience: November 6, 2024
France
1 review
0 helpful votes
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I have a lot experience on traveling with cheap o air I always travel with this company

Date of experience: November 6, 2024
Canada
1 review
0 helpful votes
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First time using this to book flights & hotels and it was great

Date of experience: November 6, 2024
KR
1 review
0 helpful votes
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It is good, but I'm so nervous
November 16, 2024

It is good, but I'm so nervous. It will be my first time traveling by myself.

Date of experience: November 6, 2024
Nepal
1 review
0 helpful votes
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Very easy very fast very cheap it isAffordability: - Lower ticket prices make air travel accessible to a broader range of people, encouraging more travelers to fly

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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Optimistic prices
November 15, 2024

Changes when booking. I thought that was a thing of the past.

Date of experience: November 5, 2024
CustomerService C. CheapOair Rep
over a year old

With people all over the world able to go onto their computers and even phones to purchase the same limited seats, discounted airfares can sell out quickly. We acknowledge your feedback and thank you for taking the time.

Texas
1 review
0 helpful votes
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Great experience with Cheapair.com
November 15, 2024

Fast and efficient service, hustle free. Many options to choose from. I recommend it to anyone looking for value for money.

Date of experience: November 5, 2024
Massachusetts
1 review
0 helpful votes
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It's understandable and easy to use
November 15, 2024

It's understandable and easy to use. I did not have any issues booking and confirming my pay and flight detail unlike other apps and sites.

Date of experience: November 5, 2024
Utah
1 review
0 helpful votes
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Never have a bad experience cheapair
November 15, 2024

Really great to work with cheap air, its so easy to book ticket and have lowest tickets

Date of experience: November 5, 2024
CD
1 review
0 helpful votes
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Easy process
November 15, 2024

Very easy and straight forward in doing online booking and wold use it again in the future,,,

Date of experience: November 5, 2024
Canada
1 review
0 helpful votes
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Je recommande! J'ai acheté plusieurs vols ici et toujours satisfaite!

Date of experience: November 5, 2024
TW
1 review
0 helpful votes
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I don't know why the system won't allow me adding another passenger.
I ended up reboot the system and tried again.

Date of experience: November 5, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for the feedback. We regret your experience wsa not satisfactory. You must added 2 travelers on the search bar to book 2 seats on your reservation. We regret your experience was not satisfactory.

Thailand
1 review
0 helpful votes
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Confusion on airline name discrepancy
November 15, 2024

You sold me a ticket for Air Japan. There was no air japan sign or counter. Luckily after much stress I was told, oh that's really called ANA.

Date of experience: November 5, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. Air Japan is part of ANA and should reflect as an 'operated by' carrier on your confirmation page. We regret any inconvenience this may have caused.

California
3 reviews
0 helpful votes
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I have make other reservations with aout a problem I'm pleased weed CheapOair and I have recomend your app service's

Date of experience: November 5, 2024
Colorado
1 review
0 helpful votes
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I love this site
November 15, 2024

I love this site. It was very easy to navigate. And I got a good deal on my airline tickets.

Date of experience: November 5, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209