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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Easy booking and cheap price, simple use and alternative dates
The person helped me to book very nice and respectful was on call for 50 minutes so patiently.
Buena, solo necesito saber que equipaje tengo incluido gracias
Quiero pagar y reconfirmar mi compra
Me gusta viajar con CheapOair porque son muy puntuales a la hora de Abordar!
La vez anterior fue fácil reservar esta vez fue más complicado la reservación
I have a lot experience on traveling with cheap o air I always travel with this company
First time using this to book flights & hotels and it was great
It is good, but I'm so nervous. It will be my first time traveling by myself.
Very easy very fast very cheap it isAffordability: - Lower ticket prices make air travel accessible to a broader range of people, encouraging more travelers to fly
Changes when booking. I thought that was a thing of the past.
Fast and efficient service, hustle free. Many options to choose from. I recommend it to anyone looking for value for money.
It's understandable and easy to use. I did not have any issues booking and confirming my pay and flight detail unlike other apps and sites.
Really great to work with cheap air, its so easy to book ticket and have lowest tickets
Very easy and straight forward in doing online booking and wold use it again in the future,,,
Je recommande! J'ai acheté plusieurs vols ici et toujours satisfaite!
I don't know why the system won't allow me adding another passenger.
I ended up reboot the system and tried again.
Thank you for the feedback. We regret your experience wsa not satisfactory. You must added 2 travelers on the search bar to book 2 seats on your reservation. We regret your experience was not satisfactory.
You sold me a ticket for Air Japan. There was no air japan sign or counter. Luckily after much stress I was told, oh that's really called ANA.
Thank you for your feedback. Air Japan is part of ANA and should reflect as an 'operated by' carrier on your confirmation page. We regret any inconvenience this may have caused.
I have make other reservations with aout a problem I'm pleased weed CheapOair and I have recomend your app service's
I love this site. It was very easy to navigate. And I got a good deal on my airline tickets.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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With people all over the world able to go onto their computers and even phones to purchase the same limited seats, discounted airfares can sell out quickly. We acknowledge your feedback and thank you for taking the time.