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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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My flight is good and help me very much thank u for ur help in my flight
It was fast and easy. Liked the convenience of online ordering
Muy bueno y facil de usar, buen servicio de atención al cliente
Todo bien, siempre excelente y honestos, siempre envian tickets confirmados
Always satisfied with booking flights when needed. Very reasonable prices
Thank You! We appreciate your feedback and look forward to serving your future travel needs.
Great deals and easy-to-use makes booking a trip so easy and stress free!
Good prices, fairly easy to navigate That is all I have to say!
Best flight search engine for best prices.Second to none,period
Convenient to book flights and search the web. Love it!
I appreciate that all fees are included in the price you see, and that flights from regional airlines (such as Cape Air) are listed, not just major airlines
The seat assignment thing is a reason I may never use your services again. I could have easily spent $200 just to choose seats, NO THANKS
Seat assignment fees are mandated by the airline, not the travel agency. We appreciate your feedback and thank you for taking the time.
This site is very user-friendly and customer service is outstanding.
Easy to navigate through the website to find what flights are available.
It appears that hotel options of changed on this site, they did not meet the expectations and budget i had prepared for. A lot of the brands i've accustomed to were not in my search options this time around. Previously, i enjoyed shopping with this site where i'd book great package deals for both flight and hotel.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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