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CheapOairReviews 14,843

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,783
value
3,011
shipping
2,768
returns
322
quality
3,085
This company responds to reviews on average within 23 days

Instant Feedback

231,379 reviews

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North Carolina
1 review
0 helpful votes
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Good Agency
November 17, 2024

Enjoy using the site! Good prices and good deals on flight options.

Date of experience: November 6, 2024
Bangladesh
1 review
0 helpful votes
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Good
November 16, 2024

I am very happy...
Good good good good good good good good

Date of experience: November 6, 2024
Pennsylvania
1 review
0 helpful votes
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I wish there wasn't a fee to pick your seat. The fact that you're paying for the flight implies that you will be using a seat.

Date of experience: November 6, 2024
CustomerService C. CheapOair Rep
over a year old

Many airlines are now charging for the opportunity to pre-assign seats. You can also wait until you check in for your flight 24 hours before departure and they will assign a seat from the available seats at no cost. This is an airline policy that we, as an agency, have no voice in. We appreciate your feedback.

California
1 review
0 helpful votes
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Flights were on time and airline staff helpful and friendly.

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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It was great, super easy and fast
November 16, 2024

It was great, super easy and fast. I received my confirmation as soon as I book my flight.

Date of experience: November 6, 2024
Texas
1 review
0 helpful votes
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Good serice
November 16, 2024

It was very good and nice so i did enjoy it good so i was a good day

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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Thank you for booking flight and the hotel for us. We decided at the last minute

Date of experience: November 6, 2024
Texas
1 review
0 helpful votes
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Good easy to use recommend for anybody In a pinch. Highly recommend for anyone

Date of experience: November 6, 2024
Florida
1 review
0 helpful votes
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Easy!
November 16, 2024

I was able to find flights quickly and easily for the dates and times I needed

Date of experience: November 6, 2024
Viet Nam
1 review
0 helpful votes
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Finishing
November 16, 2024

Too many distractions when closing out the purchase...should be simplified

Date of experience: November 6, 2024
CustomerService C. CheapOair Rep
over a year old

Your feedback is very important to us. Thank you for taking the time

Tennessee
1 review
0 helpful votes
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Very reasonable price at the last minute even though I wish I could have gotten something a lil earlier but I can survive with the late flight.

Date of experience: November 6, 2024
New York
1 review
0 helpful votes
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Perfect service
November 16, 2024

Perfect service. Great customer service. They try support their customers.

Date of experience: November 6, 2024
Vermont
1 review
0 helpful votes
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Terrific easy
November 16, 2024

Terrific easy. This feedback form is annoying to have to fill out!

Date of experience: November 6, 2024
Argentina
1 review
0 helpful votes
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Problema con otra reserva
November 16, 2024

Esperando solución con reservas Mendoza Buenos Aires ida y vuelta para 2 personas

Date of experience: November 6, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. Please contact our representatives and they will be happy to look into your concerns. Our apologies for the inconvenience.

Alabama
1 review
0 helpful votes
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Flights cheap
November 16, 2024

Love it cheap flights quick as well as efficient
Will definitely use again

Date of experience: November 6, 2024
Wisconsin
1 review
0 helpful votes
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Good job ghjggjkkhbvhjj vnkkl he'll bjkll. Valley. Hjmjb Nell bank

Date of experience: November 6, 2024
Nevada
2 reviews
1 helpful vote
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I did not even know I was finished because you kept asking me to add things to the trip

Date of experience: November 6, 2024
Canada
1 review
0 helpful votes
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Offered many flights options, which was great. Lower fare rates too.

Date of experience: November 6, 2024
North Carolina
1 review
0 helpful votes
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Booking was easy, and I found what I wanted very fast. This was my first experience buying with CheapOair and from now and one I will buy thru them only.

Date of experience: November 6, 2024
New Jersey
1 review
0 helpful votes
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Flight to Spokane & return
November 16, 2024

I had a pleasant trip to Spokane, Washington in June 2924 with a relative. Wonderful flights!

Date of experience: November 6, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209