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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Super easy to book. This was my first time booking with CheapOair. The online site was super-efficient. Very easy to read and understand.
Agent who took this reservation hung up without taking our TSA number.Please advise and have somebody call me so the TSA numbers on put on this resveration...thank you,,So I called back and had a agent put our TSA numbers onto our airline tickets
Really bad, Half of my trip was confirmed and for the other half i have been left without option.
Customer service was adequate, butt they were slow to respond and their was a definite language barrier due to heavy accents
You get the same deals as the other website, also you can call and speak to an agent and book your flight
Polite and helpful service, operator was attentive and respectful
Before I attend the order online very hard, but I try now it too easy thank you
Professional and professional and efficient and friendly
Great response time to all questions, lovely staff members.
Really good, affordable and reliable. Never had issues using this site.
Ok very good of your travel company I am very glad to travel with your company
Thank You! We appreciate your feedback and look forward to serving your future travel needs.
A+++ process was so simple and easy. Would use this website in the future
They are the best to booked with i enjoy booking with them if youre looking s airline company to booked with them.
No problem and I will continue to use this site. It's very ease.
La pagina es muy fácil para reservar... y me gusta que me da opciones para todo... carro de alquiler y hoteles.
The platform is very quick and booking confirmations prompt.
Awesome service and quick turnaround
Nice layout. Nice selection
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the feedback. We show the reservation has been confirmed round trip. Fusion Fare booked on two different Airlines. Please contact our representatives if you still need assistance.