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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Everything went great. I was having a bad day trying to lock down flights. Called CheapOair & got everything straight. Nate got me through & all the flights in the order & price we needed. Thanks Nate & CheapOair!
Easy to select the dates and easy to go. Was searching for dates and affordable price and i found this website. Voila. Glad that i came here
When I made my flight reservations, was told to select my seats day before travel. I check for seats and the response says no seats available!
It's been ok been pretty good this is my first time to use you.
Thank You! We appreciate your feedback and look forward to serving your future travel needs.
Good way of travelling to the U.S. Better for me. Thank you for the assistance
Not always working well booking challenges not able to change flight
Excellent customer service and I recommend anyone that flies
Yeah 👍 i like the cheap Oair good service and great price everything is good condition booking for the ticket I'm very happy with the cheap Oair thanks for sms to me
Out of all of the airline ticket websites, I have always found cheopOair to have the best Prices and largest selection of flights. I've been using this site for the last 5 years and don't fly, unless I book through cheapOair.com Never have I had a problem with my ticket purchases. Thank you cheapOair for saving a senior nana some extra money to be able to spend on my grandson. Thank you!
It was a good service with a good price and the entire flight was as expected, thank you
I book my trip on line and the service was very good. Thank you
Very good. The sales person tried to find great deals. Will definitely book with them again
Very good experience altogether and quite pleased with this site
I always book through cheap o air and I like the option of having several flights/airlines to choose from.
No feedback on my experience. Simple/ easy process to book my mother's travel
I thought it used to be free to make a reservation with Cheapoair.
All fees are mentioned prior to submitting for purchase it mentions this on the payment page. Thank you for the feedback.
Fine and easy to use the site and easy of access in the site itself
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. The airline will charge for pre-assigned seats but will assign seats at no cost when you check in for your flight. This is an airline policy that we, as an agency, have no authority to waive or ignore. We regret any inconvenience or frustration.