On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
CheapOair is simple and easy to use when we find the schedule we need.
That would be my first experience with Frontier.
I would provide further information upon experiencing the airline.
CheapOair is simple and easy to use when we find the schedule we need.
That would be my first experience with Frontier.
I would provide further information upon experiencing the airline.
Not great service. Could hardly get anyone on the phone and they just couldn't clearly answer my questions.
Sawyer and Ellis were both professional and very helpful in booking our trip.
Sawyer and Ellis were both professional and very helpful in booking our trip.
The search included surrounding airports automatically to find the best deals
The search included surrounding airports automatically to find the best deals
Quick Service, got my confirmation quickly. Will see how it goes at the airport. Glad to get the flight insurance for sure.
Please be aware that they don't do anything to help a customer your just a number with you do not use.
Cannot figure out how to check in or access my boarding pass.
Cannot figure out how to check in or access my boarding pass.
Love the prices and easy booking experience, and affordable prices
Love the prices and easy booking experience
Good experience!
Easy to put together and very easy to follow!
It is nice and i lots of option unlike the other that have too long layover and the price are way too high
After I went and line and research cheap fights to Florida CheapOair came up. I felt the times to fly and the price it my needs to get to Florida on that date!
Wow, the the great experience L always travel using cheapoair
Cheapoair always raises the price at the last minute. Exactly when are you going to pay. This has happened to me five times since I used your service. It doesn't matter if you buy a day, a week or a month in advance. The price that appears on your page is never real. That is dishonesty. Also, the agents are in India, English is difficult to understand and they take a long time. I spent about 2 hours to buy a ticket and when I went to pay it was sold out.
Cheapoair always raises the price at the last minute. Exactly when are you going to pay. This has happened to me five times since I used your service. It doesn't matter if you buy a day, a week or a month in advance. The price that appears on your page is never real. That is dishonesty. Also, the agents are in India, English is difficult to understand and they take a long time. I spent about 2 hours to buy a ticket and when I went to pay it was sold out.
Quick and really easy. Just pray it's not a scam or to sale my info.
Quick and really easy. Just pray it's not a scam or to sale my info.
My flight has been changed several times. I informed you that I cannot tolerate all day flights due to my back injuries. I have had six back surgeries and 4 levels of fusions. I cannot tolerate all day flights. I book a 4-5 hour day and you change me to 7+ hours. I just cannot do this! Stop changing my flights. I also cannot get stuck in the back of the plane, for the same reason. I need an isle see due to nerve damage in my leg. I don't think I will ever use you again as I cannot get the flights I choose. I have explained my medical condition to you people several times and no one pays attention.
My flight has been changed several times. I informed you that I cannot tolerate all day flights due to my back injuries. I have had six back surgeries and 4 levels of fusions. I cannot tolerate all day flights. I book a 4-5 hour day and you change me to 7+ hours. I just cannot do this! Stop changing my flights. I also cannot get stuck in the back of the plane, for the same reason. I need an isle see due to nerve damage in my leg. I don't think I will ever use you again as I cannot get the flights I choose. I have explained my medical condition to you people several times and no one pays attention.
It was easy to understand when I am not well versed in booking online flights.
It was easy to understand when I am not well versed in booking online flights.
I WAS ABLE TO BOOKED BUT TOO MUCH COPLECATED
DO I HAVE ANY BENEFIT I PURCHSED AIR TICKE FROM CHEAPOAIR
FROM SFO TO DENVER ROUND TRIP 07/15/21 - 07/21/21
PLEASE LET ME KNOW THANK YOU
I WAS ABLE TO BOOKED BUT TOO MUCH COPLECATED
DO I HAVE ANY BENEFIT I PURCHSED AIR TICKE FROM CHEAPOAIR
FROM SFO TO DENVER ROUND TRIP 07/15/21 - 07/21/21
PLEASE LET ME KNOW THANK YOU
I accidently chose CheapOair instead of Cheap Tickets. I will not make that mistake twice. I find your website misleading regarding the extra charges for Paid Seats and ESA Fee. I have never seen these charges. I will never chose CheapOair ever again.
I accidently chose CheapOair instead of Cheap Tickets. I will not make that mistake twice. I find your website misleading regarding the extra charges for Paid Seats and ESA Fee. I have never seen these charges. I will never chose CheapOair ever again.
Always like cheapoair. Easy to use and always competitive
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members