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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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Paraguay
1 review
0 helpful votes
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Esta buneo pero lenta
September 2, 2021
Updated review

Esta buena la pagina pero tarda en llegar los boletos comprados

Date of experience: September 2, 2021

Esta buena la pagina pero tarda en llegar los boletos...
September 2, 2021
Previous review

Esta buena la pagina pero tarda en llegar los boletos comprados

Date of experience: September 2, 2021
New York
1 review
0 helpful votes
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Easy booking
September 2, 2021
Updated review

Easy to book the flights! Booking was simple and I was able to check alternative flight dates easily. The price for the tickets was great!

Date of experience: September 2, 2021

Easy to book the flights!
September 2, 2021
Previous review

Easy to book the flights!

Date of experience: September 2, 2021
Tennessee
1 review
0 helpful votes
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Great Experience!
September 2, 2021
Updated review

Easy to use, and made booking the flight less complicated than other websites.

Date of experience: September 2, 2021

Easy to use, and made booking the flight less complicated...
September 2, 2021
Previous review

Easy to use, and made booking the flight less complicated than other websites.

Date of experience: September 2, 2021
Tennessee
1 review
0 helpful votes
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Okay service
September 1, 2021
Updated review

Fast and efficient and lots of emails which is not required.

Date of experience: September 1, 2021

Review
August 5, 2021
Previous review

Fast and efficient and cheap and just what I needed.

Date of experience: August 5, 2021

Fast and efficient
August 4, 2021
Previous review

Fast and efficient

Date of experience: August 4, 2021
Arizona
1 review
0 helpful votes
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Smooth
September 1, 2021
Updated review

Everything is so smooth every time I fly (which is at laest once in 6 months)

Date of experience: September 1, 2021

Everything is so smooth
September 1, 2021
Previous review

Everything is so smooth

Date of experience: September 1, 2021
Florida
1 review
0 helpful votes
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Easy
September 1, 2021
Updated review

Really fast and easy to understand what your doing!

Date of experience: September 1, 2021

Really fast and easy to understand what your doing!
August 31, 2021
Previous review

Really fast and easy to understand what your doing!

Date of experience: August 31, 2021
California
1 review
0 helpful votes
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Great experience
September 1, 2021
Updated review

Good rates, easy to use. Flight times are what I need.

Date of experience: September 1, 2021

Good rate, easy to use
September 1, 2021
Previous review

Good rate, easy to use.

Date of experience: September 1, 2021
Arizona
1 review
0 helpful votes
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Wonderful Experience
September 1, 2021
Updated review

Great Service and ticketing system along with the customer service staff.

Date of experience: September 1, 2021

Great Service!
September 1, 2021
Previous review

Great Service!

Date of experience: September 1, 2021
Minnesota
1 review
0 helpful votes
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So far so good
September 1, 2021
Updated review

So far so good. Traveling later so waiting to see how it proceeds

Date of experience: September 1, 2021

So far so good
August 30, 2021
Previous review

So far so good

Date of experience: August 30, 2021
Arizona
1 review
0 helpful votes
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So far so good
September 1, 2021
Updated review

Great pricing! Easy to book!
Good times were offered

Date of experience: September 1, 2021

Great pricing!
August 31, 2021
Previous review

Great pricing!

Date of experience: August 31, 2021
California
2 reviews
0 helpful votes
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Trying too hrd to sell me something. Too difficult to get information. Want to confirm flights. I don't want to sepdn my time figuring out things that aren't hard to understand unless you confuse matters which is what you do.

Date of experience: August 31, 2021

Trying too hrd to sell me something
September 30, 2021
Previous review

Trying too hrd to sell me something. Too difficult to get information. Want to confirm flights. I don't want to sepdn my time figuring out things that aren't hard to understand unless you confuse matters which is what you do.

Date of experience: August 31, 2021
Oregon
1 review
0 helpful votes
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Travel great deals
August 31, 2021
Updated review

Early travel prices are great, if there is any changes please notify my via email. I have flown cheap air for years. Thanks

Date of experience: August 31, 2021

Early travel prices are great, if there is any changes...
August 31, 2021
Previous review

Early travel prices are great, if there is any changes please notify my via email. I have flown cheap air for years. Thanks

Date of experience: August 31, 2021
New Zealand
1 review
0 helpful votes
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All good except for telephone.
August 31, 2021
Updated review

Ok To deal with and efficient. Good attempts made to fit my travel plans.

Date of experience: August 31, 2021

Good service
August 31, 2021
Previous review

Good service

Date of experience: August 31, 2021
Pennsylvania
1 review
0 helpful votes
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Great experience
August 31, 2021
Updated review

The site is very easy to use. And I've been a loyal user for over 15 years.

Date of experience: August 31, 2021

The site is very easy to use
August 31, 2021
Previous review

The site is very easy to use. And I've been a loyal user for over 15 years.

Date of experience: August 31, 2021
Florida
1 review
0 helpful votes
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My review
September 30, 2021
Updated review

When i booked this flight it said 1 carry on and 1 personal item were included, nowhere on my invoice does it say that now

Date of experience: August 31, 2021

When i booked this flight it said 1 carry on and 1...
September 30, 2021
Previous review

When i booked this flight it said 1 carry on and 1 personal item were included, nowhere on my invoice does it say that now

Date of experience: August 31, 2021
Florida
1 review
0 helpful votes
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Driver
August 31, 2021
Updated review

Excellent services and prices, super fast! Great variety of offer

Date of experience: August 31, 2021

Excelent service
August 31, 2021
Previous review

Excelent service

Date of experience: August 31, 2021
California
1 review
0 helpful votes
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My thoughts
August 31, 2021
Updated review

Loved the prices, disliked seats are not together no disclaimer prior to buying tickets.

Date of experience: August 31, 2021

Love it!
August 31, 2021
Previous review

Love it! Best prices

Date of experience: August 31, 2021
Rhode Island
1 review
0 helpful votes
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Excellent
August 31, 2021
Updated review

I have not flown yet, I have not experienced it yet

Date of experience: August 31, 2021

I have not flown yet
August 30, 2021
Previous review

I have not flown yet

Date of experience: August 30, 2021
Peru
1 review
0 helpful votes
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That's easy choose a flight plan.
Thanks, I hope to use your services again.
Are they a nice guys.

Date of experience: August 31, 2021

That's easy choose a flight plan
August 31, 2021
Previous review

That's easy choose a flight plan.
Thanks, I hope to use your services again.
Are they a nice guys.

Date of experience: August 31, 2021
Georgia
1 review
0 helpful votes
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Never a problem yet
August 30, 2021
Updated review

Never had an issue with you guys yet. Always had support and good prices, thank you hari hari mahadevvvv

Date of experience: August 30, 2021

Never had an issue with you guys
August 30, 2021
Previous review

Never had an issue with you guys

Date of experience: August 30, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209