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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Esta buena la pagina pero tarda en llegar los boletos comprados
Esta buena la pagina pero tarda en llegar los boletos comprados
Easy to book the flights! Booking was simple and I was able to check alternative flight dates easily. The price for the tickets was great!
Easy to use, and made booking the flight less complicated than other websites.
Easy to use, and made booking the flight less complicated than other websites.
Fast and efficient and lots of emails which is not required.
Everything is so smooth every time I fly (which is at laest once in 6 months)
Really fast and easy to understand what your doing!
Good rates, easy to use. Flight times are what I need.
Great Service and ticketing system along with the customer service staff.
So far so good. Traveling later so waiting to see how it proceeds
Trying too hrd to sell me something. Too difficult to get information. Want to confirm flights. I don't want to sepdn my time figuring out things that aren't hard to understand unless you confuse matters which is what you do.
Trying too hrd to sell me something. Too difficult to get information. Want to confirm flights. I don't want to sepdn my time figuring out things that aren't hard to understand unless you confuse matters which is what you do.
Early travel prices are great, if there is any changes please notify my via email. I have flown cheap air for years. Thanks
Early travel prices are great, if there is any changes please notify my via email. I have flown cheap air for years. Thanks
Ok To deal with and efficient. Good attempts made to fit my travel plans.
The site is very easy to use. And I've been a loyal user for over 15 years.
The site is very easy to use. And I've been a loyal user for over 15 years.
When i booked this flight it said 1 carry on and 1 personal item were included, nowhere on my invoice does it say that now
When i booked this flight it said 1 carry on and 1 personal item were included, nowhere on my invoice does it say that now
Excellent services and prices, super fast! Great variety of offer
Loved the prices, disliked seats are not together no disclaimer prior to buying tickets.
I have not flown yet, I have not experienced it yet
That's easy choose a flight plan.
Thanks, I hope to use your services again.
Are they a nice guys.
That's easy choose a flight plan.
Thanks, I hope to use your services again.
Are they a nice guys.
Never had an issue with you guys yet. Always had support and good prices, thank you hari hari mahadevvvv
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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