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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Why can't I see my current flight on my cell phone app?-This is the question I asked. I have Cheap O app but, I can't see my flight on the app. All I see is a completed flight.
Why can't I see my current flight on my cell phone app?
Quick and easy. It gave me multiple choices and updated with newer options, so I felt I was getting all the current information.
Good so far thanks satisfied I will book again if the price is good
Booking with you'all has always been nice and easy. Great rates, really easy to book.
Easy process! Love this website! Easy to navigate, definitely would recommend!
I am unable to access my electronic e-tickets which I did pay for. It been frustrating and cause anxiety.
I am unable to access my electronic e-tickets which I did pay for. Is been frustrating.
I like it so far so good. As long as I keep booking trips that I want to go, everything is fine.
Flight Price is good. Baggage prices not so good. Way higher than other Airlines.
So far my experience is good with the website.
The credit card that I wanted to use has a P. O. Box address and did not take
The credit card that I wanted to use has a P. O. Box address and did not take
Very easy to navigate through the web site very pleased
The customer service representatives are not helpful and its difficult to understand their accent.
The customer service representatives are not helpful and its difficult to understand their accent.
La compra fue bastante rápida- Complica un poco la escogencia de los asientos, pero lo demás bien.
Thank you for letting me try over and over again to get the best rates
Thank you for letting me try over and over again to get the best rates
Very easy for people with limited language barrier
Nice and fast service. Easy checking... clear options can you choose.
Fast, easy and great rates! And when I called back for assistance, that was easy also.
Quick to help me change flight date and to accomodate the times I needed.
Quick to help me change flight date and to accomodate the times I needed.
Very fast and cheap. Very fast and did not take too much time
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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