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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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Wisconsin
2 reviews
0 helpful votes
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My question was not answered
September 29, 2021
Updated review

Why can't I see my current flight on my cell phone app?-This is the question I asked. I have Cheap O app but, I can't see my flight on the app. All I see is a completed flight.

Date of experience: August 30, 2021

Why can't I see my current flight on my cell phone...
September 29, 2021
Previous review

Why can't I see my current flight on my cell phone app?

Date of experience: August 30, 2021
California
1 review
0 helpful votes
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Helpful website
August 30, 2021
Updated review

Quick and easy. It gave me multiple choices and updated with newer options, so I felt I was getting all the current information.

Date of experience: August 30, 2021

Quick and esy
August 30, 2021
Previous review

Quick and esy

Date of experience: August 30, 2021
North Carolina
2 reviews
0 helpful votes
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Mexicano
August 30, 2021
Updated review

Good so far thanks satisfied I will book again if the price is good

Date of experience: August 30, 2021

Good so far
August 29, 2021
Previous review

Good so far

Date of experience: August 29, 2021
Texas
1 review
0 helpful votes
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This is not the first time.
August 30, 2021
Updated review

Booking with you'all has always been nice and easy. Great rates, really easy to book.

Date of experience: August 30, 2021

Nice and easy!
August 30, 2021
Previous review

Nice and easy!

Date of experience: August 30, 2021
Alabama
1 review
0 helpful votes
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I Love CheapOair!
August 29, 2021
Updated review

Easy process! Love this website! Easy to navigate, definitely would recommend!

Date of experience: August 29, 2021

Easy process!
August 29, 2021
Previous review

Easy process! Love this website!

Date of experience: August 29, 2021
Washington
1 review
0 helpful votes
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Electronic tickets
September 28, 2021
Updated review

I am unable to access my electronic e-tickets which I did pay for. It been frustrating and cause anxiety.

Date of experience: August 29, 2021

I am unable to access my electronic e-tickets which...
September 28, 2021
Previous review

I am unable to access my electronic e-tickets which I did pay for. Is been frustrating.

Date of experience: August 29, 2021
Arizona
2 reviews
0 helpful votes
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A Good Booking Experience!
August 29, 2021
Updated review

I like it so far so good. As long as I keep booking trips that I want to go, everything is fine.

Date of experience: August 29, 2021

I like it so far so good
August 29, 2021
Previous review

I like it so far so good.

Date of experience: August 29, 2021
South Carolina
1 review
0 helpful votes
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Flight Price is good. Baggage prices not so good. Way higher than other Airlines.

Date of experience: August 29, 2021

So far my experience is good with the website
August 29, 2021
Previous review

So far my experience is good with the website.

Date of experience: August 29, 2021
New Jersey
1 review
0 helpful votes
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Best prices
August 29, 2021
Updated review

Great fares and easy to book. Many options available.

Date of experience: August 29, 2021

Great fares
August 29, 2021
Previous review

Great fares

Date of experience: August 29, 2021
Florida
1 review
0 helpful votes
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The credit card that I wanted to use has a P. O. Box address and did not take

Date of experience: August 28, 2021

The credit card that I wanted to use has a P. O
September 27, 2021
Previous review

The credit card that I wanted to use has a P. O. Box address and did not take

Date of experience: August 28, 2021
Nevada
2 reviews
0 helpful votes
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Can Cun Trip
August 28, 2021
Updated review

Very easy to navigate through the web site very pleased

Date of experience: August 28, 2021

Very easy to navigate
August 20, 2021
Previous review

Very easy to navigate

Date of experience: August 20, 2021
California
1 review
0 helpful votes
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Customer
September 27, 2021
Updated review

The customer service representatives are not helpful and its difficult to understand their accent.

Date of experience: August 28, 2021

The customer service representatives are not helpful...
September 26, 2021
Previous review

The customer service representatives are not helpful and its difficult to understand their accent.

Date of experience: August 27, 2021
Panama
1 review
0 helpful votes
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Eficazmente rapido
August 27, 2021
Updated review

La compra fue bastante rápida- Complica un poco la escogencia de los asientos, pero lo demás bien.

Date of experience: August 27, 2021

So Easy to buy and choose
August 27, 2021
Previous review

So Easy to buy and choose

Date of experience: August 27, 2021
Nevada
1 review
0 helpful votes
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Fast easy and cheap
August 27, 2021
Updated review

Thank you for letting me try over and over again to get the best rates

Date of experience: August 27, 2021

Thank you for letting me try over and over again to...
August 27, 2021
Previous review

Thank you for letting me try over and over again to get the best rates

Date of experience: August 27, 2021
Virginia
1 review
0 helpful votes
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Vacation
August 27, 2021
Updated review

Very easy for people with limited language barrier

Date of experience: August 27, 2021

Very easy for people with limited language barrier
August 27, 2021
Previous review

Very easy for people with limited language barrier

Date of experience: August 27, 2021
Mexico
1 review
0 helpful votes
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Listen!
August 27, 2021
Updated review

Nice and fast service. Easy checking... clear options can you choose.

Date of experience: August 27, 2021

Nice and fast service
August 27, 2021
Previous review

Nice and fast service.

Date of experience: August 27, 2021
Virginia
1 review
0 helpful votes
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Easy booking
August 27, 2021
Updated review

Fast, easy and great rates! And when I called back for assistance, that was easy also.

Date of experience: August 27, 2021

Fast, easy and great rates!
August 27, 2021
Previous review

Fast, easy and great rates!

Date of experience: August 27, 2021
Georgia
1 review
0 helpful votes
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Busy lifestyle
August 27, 2021
Updated review

Quick to help me change flight date and to accomodate the times I needed.

Date of experience: August 27, 2021

Quick to help me change flight date and to accomodate...
August 26, 2021
Previous review

Quick to help me change flight date and to accomodate the times I needed.

Date of experience: August 26, 2021
BO
1 review
0 helpful votes
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Excellent
August 27, 2021
Updated review

Very efficient, excellent prices and payment security

Date of experience: August 27, 2021

Very efficient
August 26, 2021
Previous review

Very efficient

Date of experience: August 26, 2021
California
1 review
0 helpful votes
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Great and fast
August 27, 2021
Updated review

Very fast and cheap. Very fast and did not take too much time

Date of experience: August 27, 2021

Very fast and cheap
August 27, 2021
Previous review

Very fast and cheap

Date of experience: August 27, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209