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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Muito bom, ágil e fácil, tem muitas opções e é bem explicativo, fácil de mexer, adorei!
I received confirmation via email. A little confusing as the car I thought I booked was not on the confirmation, but I will figure it out.
Haven't booked a flight for a while so it was not as easy as I hoped for.
They missed up our reservation and we called them from the airport 2 hr. Prior to dpt. But they could not fix it. We have to delay our long international flight for 2 days. We paid around 300$ on phone bill just to call them and fix our trip
I don't recommend it for anyone
Thank you for offering great service. I was able to find the flight for my need.
CheapOair has made it easy to be able to select a flight and process.
Fast and convenient and trustworthy. I have used your company before and had great results.
Everyone please attention to me
CHEAPOAIR IS A RUBBER!
They make a lot of FRAUD!
They sold me a business class ticket and sent me the confirmation email,
But that ticket doesn't exist!
When I was trying to book my seat it goes to premium economy!
Calling them many many times with no answer!
They are just stealing your money!
Be cautious!
If you need any prove reply to this and I will email you all the details.
MUY BUENO Y RAPIDO, RAPIDO Y SEGURO ES MUY CONFIABLE
Thanks you so much for wonderful customer service and good customer service
You have been very helpful and THANKS YOU SO VERY FOR GREAT CUSTOMER SERVICE
The website is easy to understand and navigate. Payment options that makes it easy for even a minimum wage earners.
It was very easy to find flights and I'm am very satisfied with payment options
I need confirmation for my reservation and when I changed the date on line with the chat specialist it cost me another $35 for the ticket in the meantime I didn't get the e Ticket info for the change date. So I am concerned I dont have an "E" Ticket yet 24 hours later.
I wish I could give it zero stars. Never resolved an issue that required me to cancel/reschedule a flight in the middle of a pandemic (that was within contractual guidelines). Several calls/inquiries to no avail. Treated me like an afterthought and took over $700.
Almost 2 years still my payment is hold we are unable to fly due to covid which they think we cancelled our flight so don't trust this people now i dont know how can i get my money back.
Thank god for Affirm! They helped me save so much money and make installments for a last-minute trip home to see my family.
Excellent thank you the booking was easy. I don't like when I have to write a review so much.
Muy bien facil y rapido solo en donde pregunta escriba direccion de facturacion... no se a cual se refiere. Si es donde vivo. O donde voy. O donde compre ticket. Es lo unico. Y no se que es titulo de mi reseña...
Muy buena atencion la proxima compra lo realizare en este sitio
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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Please recheck the booking number as this one shows a flight from 2020 and has been refunded. This doesn't appear to be your booking.