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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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The prices are very affordable l am able to go anywhere on my income Thank you will tell my family and friends about cheapOair
Excellent, easy and accurate. Able to navigate the process with ease
Thanks buen servicio y facilidad en la pagina para Escoger los hoteles
Overall very easy. Site is moving slowly. I appreciate the quick e-mail confirmation.
Easy to follow, but a bit slow in regards to processing the ticket...
Overall 8.5/10
I received incorrect information from customer service rep regarding refund policies and also travel date changes. After booking, when I called to change me return dates; I was given verbal confirmation that it was done. But they never changed it. When I checked online again that it wasn't changed, I called again only to hear that now it was beyond 24 hrs and no change can be made.
Quick and easy process Quick and easy process / easy to follow
Always a wonderful experience. I have been traveling internationally for years and I ONLY use CheapOair. Their prices are always the best, the itinerary is well put together, and they have worked with me when flights were canceled. This is especially true during the COVID pandemic.
Great! So Far. Good communication. Helpful with changes
Good prices and good travel options for the kind of trip I need a this moment with my family,
Cheapoair always the best. They always understand my problem and solve it perfectly. Would never travel with others.
Best deal. Easy to use. Best deal. Easy to use. Best deal. Easy to use. Best deal. Easy to use. Sorry, I'm not a review guy.
Very good and not complicated at all - easy decision to make on options provided
Courteous and professional staff!, quick service, seemed to genuinely care about my needs.
It has been an awesome experience thus far! Very easy and convenient
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members