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CheapOairReviews 14,843

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,783
value
3,011
shipping
2,768
returns
322
quality
3,085
This company responds to reviews on average within 23 days

Instant Feedback

231,379 reviews

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Take a little more time
November 21, 2024

It was good, but some time it takes a bit more time for confirmation

Date of experience: November 11, 2024
Michigan
1 review
0 helpful votes
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Good
November 21, 2024

All flight have turned out great with no problems, quick and easy

Date of experience: November 11, 2024
TW
1 review
0 helpful votes
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Booking is easy but difficult to contact the customer...
November 21, 2024
Updated review

Booking is easy but difficult to contact the customer service staff. The phone number given is not valid.

Date of experience: November 11, 2024

Great Services
November 18, 2024
Previous review

Great Services

Date of experience: November 8, 2024
Nebraska
1 review
0 helpful votes
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I always get good experience from Cheapoair. I will continue to get my airline tickets from cheapoair.

Date of experience: November 11, 2024
Minnesota
1 review
0 helpful votes
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Buena servicio y rapido me justo el cervicio bueno por sierto

Date of experience: December 2, 2024
Egypt
1 review
0 helpful votes
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Rewarding
November 21, 2024
Updated review

Positive and pleasant previous experience so far to be encouraged

Date of experience: November 11, 2024

Reasonable prices and trustful management depending...
September 18, 2024
Previous review

Reasonable prices and trustful management depending on past experience

Date of experience: September 8, 2024
Illinois
1 review
0 helpful votes
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Very poor costumer service
November 21, 2024

Were not able to help me with making changes,
Then canceled my tickets without notifying me.
Rude costumer service.

Date of experience: November 11, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. As an agency we must abide by the rules set by the airline. We have no authority to waive or ignore them. We regret any inconvenience.

Ecuador
1 review
0 helpful votes
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Buena experiencia, pude revisar y reservar mi vuelo sin mayores complicaciones

Date of experience: November 11, 2024
Rhode Island
1 review
0 helpful votes
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My grandson is only4 years old and I need him in a seat next to me
Please can you make that Available please

Date of experience: November 11, 2024
California
1 review
0 helpful votes
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Lack of useful infromation about amenities. Also with this and another flight, lack of updates concerning changes or refunds are also disappointing

Date of experience: November 11, 2024
CustomerService C. CheapOair Rep
over a year old

Your feedback is very important to us. Thank you for taking the time

Texas
1 review
0 helpful votes
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I really appreciate all the time when I use by ur website page

Date of experience: November 11, 2024
Germany
1 review
0 helpful votes
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Undecided
November 21, 2024

Booking site can be a little more flexible with unexpected changes and price

Date of experience: November 10, 2024
CustomerService C. CheapOair Rep
over a year old

Your feedback is very important to us. Thank you for taking the time

California
1 review
0 helpful votes
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It was good so far
November 20, 2024

It was good so far. But I am not happy of charge for changing or cancelling fees

Date of experience: November 10, 2024
Illinois
1 review
0 helpful votes
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Informacion de salida
November 20, 2024

Necesito saber en que numero de
Salida del aeropuerto me puede recoger el uber

Date of experience: November 10, 2024
New Zealand
1 review
0 helpful votes
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I was very skeptical at first
November 20, 2024

I was very skeptical at first. Booking flights online in USA, from New Zealand, departing from Thailand. As well as trying to tie in my own flights to coincide with these flights. Tried to do myself, but once i contacted Cheap0air it was easy

Date of experience: November 10, 2024
Angola
1 review
0 helpful votes
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Great experience
November 20, 2024

Great experience. Thank you for being a great partner, want to continue having the same experience

Date of experience: November 10, 2024
Jamaica
1 review
0 helpful votes
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Love the service
November 20, 2024

My experience was great my customer service rep was very helpful and very knowledgeable person

Date of experience: November 10, 2024
California
1 review
0 helpful votes
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Great price
November 20, 2024

Fast and easy. I always get my tickets here. This is the first place I check.

Date of experience: November 10, 2024
Pennsylvania
1 review
0 helpful votes
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So far so good ******* I am in a hurry and you are not helping
#$%^&*()_+

Date of experience: November 10, 2024
New York
1 review
0 helpful votes
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Mejor un poco más. Me iso perder mi primera reserva me cambio

Date of experience: November 10, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209