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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 52 days

Instant Feedback

231,382 reviews

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Canada
1 review
0 helpful votes
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Zahid Iqbal
April 25, 2022

I would say a fraud company. The fares they advertise on webesite are not available. They wasted my two days trying to sell me a different fare than what is adverstised on there website. I always buy from flighthub but tried them first time and very disappointed. They lure you to call in based on a low fare on website but than agent would try to sell you a different far

Date of experience: March 26, 2022
Qatar
1 review
0 helpful votes
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Fast and reliable booking agency
March 25, 2022

The booking site is fast and easy to understand procedures directing through ticket confirmation with a cheapest price. Looking forward to recommend this agency in rhe future

Date of experience: March 25, 2022
Peru
1 review
0 helpful votes
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Perfect
March 25, 2022

First Experience on Cheap... i hope feel cool after the trip

Date of experience: March 25, 2022
California
1 review
0 helpful votes
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Fast and easy!
March 25, 2022

This was by far fast and easy to use. So far no hidden cost.

Date of experience: March 25, 2022
New York
1 review
0 helpful votes
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CAN'T CHECK IN ON LIN E
April 24, 2022

Very confusing. Won't let me check in on line, won't let me connect my american airlines frequent flier miles.

Date of experience: March 25, 2022
Saudi Arabia
1 review
0 helpful votes
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Superior
March 25, 2022

I have experienced the website is providing multiple airline companies with their various prices to deliver full knowledge of flight price rate and a lot of choices

Date of experience: March 25, 2022
Texas
1 review
0 helpful votes
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Great experience
March 25, 2022

Great deal! Easy to book. This is not a pleasure trip. My father has only a few weeks to live. I have limited time to enjoy him. I will be helping my mother put his affaires in order. I was happy that CheapOair allowed me the opportunity to spend some time with my mother and father.

Date of experience: March 25, 2022
Nevada
1 review
0 helpful votes
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Easy and has more flight selections. After you get the ticket you have options to get a hotel, a car and other amenities like travel and medical support.

Date of experience: March 25, 2022
Texas
1 review
0 helpful votes
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Quick and Simple Booking
March 24, 2022
Updated review

It was quick and simple to book. Fast user service.

Date of experience: March 24, 2022

It was quick and simple to book
March 24, 2022
Previous review

It was quick and simple to book.

Date of experience: March 24, 2022
Brazil
1 review
0 helpful votes
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Easy to use
March 24, 2022

Fast access to different flight choices. The website is easy to follow and correct information.

Date of experience: March 24, 2022
Georgia
1 review
0 helpful votes
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Very good and very organized. The prices are keep it until the end, so leave trust in buy.

Date of experience: March 24, 2022
Ecuador
1 review
0 helpful votes
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Revision correcta
March 24, 2022

It is more simple to choose a ticket with airlines with others option and good prices

Date of experience: March 24, 2022
Canada
1 review
0 helpful votes
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Service
March 24, 2022

Very good and quick for the website. All options were available.

Date of experience: March 24, 2022
El Salvador
1 review
0 helpful votes
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Thank you for your follow up
March 23, 2022

Great platform very reliable! Love the accuracy and clear info

Date of experience: March 23, 2022
Illinois
1 review
0 helpful votes
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You are the best agency. I love cheapOair! You are number one on my hard. I feel safe all time when I travel with you. Always found the bes deal for my and family. Hight recommendations.

Date of experience: March 23, 2022
New Jersey
1 review
0 helpful votes
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Ease of site navigation
March 23, 2022

Great and easy although sure was riddled with numerous prompts which made it slightly confusing.

Date of experience: March 23, 2022
Illinois
3 reviews
0 helpful votes
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Great work. Thanks. I like that everything is well organized and understandable.

Date of experience: March 23, 2022
Belarus
1 review
0 helpful votes
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Review
March 23, 2022

Convenient convenient convenient convenient convenient convenient

Date of experience: March 23, 2022
Wisconsin
1 review
0 helpful votes
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Free cancellation
April 22, 2022

I need a flight cancellation, and I have not the option.

Date of experience: March 22, 2022
California
1 review
0 helpful votes
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Okay
March 22, 2022

I received wonderful assistance when the incorrect card was used for booking of my trip. Thank you so very much for your help and kindness. The only issue I had I could not understand the service rep that assists me in redoing my travel! I find out when receiving my itinerary that the return trip has one stop which changed the trip from 1 1/2 hours to over 5 hours. Now I have to go through changing the return flight. Language barriers are an issues.

Date of experience: March 22, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209