business logo of CheapOair

CheapOairReviews 14,841

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CheapOair?
grey star
grey star
grey star
grey star
grey star

CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 52 days

Instant Feedback

231,382 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Bill Q.
Unfollow Bill Q.
Share Review
Report Review

Wonderful Experience
April 4, 2022

It was an easy booking experience. With a good package selection and easy checkout.

Date of experience: April 4, 2022
Saudi Arabia
1 review
0 helpful votes
Follow Denise Q.
Unfollow Denise Q.
Share Review
Report Review

I am very happy with your websit. I well visit this page in the future... thanks alot.

Date of experience: April 4, 2022
AE
1 review
0 helpful votes
Follow Alan Z.
Unfollow Alan Z.
Share Review
Report Review

Thanks. Very fast and easy to use
April 4, 2022

Thanks. It was a nice app and very helpful. Hope to have clearer instructions for refund

Date of experience: April 4, 2022
California
1 review
0 helpful votes
Follow Eugene W.
Unfollow Eugene W.
Share Review
Report Review

Very helpful when you needed to answer your question..

Date of experience: April 3, 2022
New York
1 review
0 helpful votes
Follow Deborah U.
Unfollow Deborah U.
Share Review
Report Review

Booking Experience
April 3, 2022

The Booking was fast, the instructions were clear. I have no complaints. I will use your services again when booking flights.

Date of experience: April 3, 2022
Georgia
1 review
0 helpful votes
Follow Roger W.
Unfollow Roger W.
Share Review
Report Review

Booking
April 3, 2022

Very efficient and prices comparable.
On line sign in was quick and receipt of booking information was good.

Date of experience: April 3, 2022
New Jersey
1 review
0 helpful votes
Follow James X.
Unfollow James X.
Share Review
Report Review

Best tickets deal!
April 3, 2022

Easy to use and always great deals! Best page ever!

Date of experience: April 3, 2022
California
1 review
0 helpful votes
Follow Charles S.
Unfollow Charles S.
Share Review
Report Review

Quick and efficient - thank you - great to use in an emergency.

Date of experience: April 2, 2022
Greece
1 review
0 helpful votes
Follow Debra P.
Unfollow Debra P.
Share Review
Report Review

Booking with cheapOair
April 2, 2022

Very good and helpful site with friendly software.

Date of experience: April 2, 2022
New York
1 review
0 helpful votes
Follow Denise M.
Unfollow Denise M.
Share Review
Report Review

Perfect booking
April 2, 2022

Perfect! Easy to book! No hassle, chose the dates and booked with no problem

Date of experience: April 2, 2022
Pennsylvania
1 review
0 helpful votes
Follow Cheryl N.
Unfollow Cheryl N.
Share Review
Report Review

Nelson did an amazing job and appreciate everything he did for us. Our original flight was canceled a few hours before departure. This would mean between the pandemic and a canceled flight, Nana would not be able to celebrate her delayed 75th birthday with all her children and many of her grandchildren.
Nelson spent 45 minutes with us and in the end we now have a flight to celebrate.

Date of experience: April 2, 2022
Arizona
1 review
0 helpful votes
Follow Ed J.
Unfollow Ed J.
Share Review
Report Review

Too expensive!
May 1, 2022
Updated review

Unsatisfied with agent that I spoke on 4/1/22, i called to add Last name on one of the travelers and wanted to charge me 75.00 US dollars it is outrageous!

Date of experience: April 1, 2022

Satisfied with the services
April 1, 2022
Previous review

Satisfied with the services

Date of experience: April 1, 2022
Georgia
1 review
0 helpful votes
Follow Kenneth K.
Unfollow Kenneth K.
Share Review
Report Review

Easy and Convenient
April 1, 2022

Quick and easy to book the flight! And Great price too.

Date of experience: April 1, 2022
Peru
1 review
0 helpful votes
Follow Stephanie O.
Unfollow Stephanie O.
Share Review
Report Review

Thank you for the amazing prices!
April 1, 2022

Love the prices here! Cheap and fast! Very nice web page!

Date of experience: April 1, 2022
Portugal
1 review
0 helpful votes
Follow Beverly M.
Unfollow Beverly M.
Share Review
Report Review

Ok
May 1, 2022

Ok I'm not sure at all if reservation it was confirmed in time

Date of experience: April 1, 2022
California
1 review
0 helpful votes
Follow Ray Q.
Unfollow Ray Q.
Share Review
Report Review

Nightmare
April 30, 2022

This is the second time hopefully it will go through

Date of experience: March 31, 2022
Colorado
1 review
0 helpful votes
Follow Doris U.
Unfollow Doris U.
Share Review
Report Review

Awsome
March 31, 2022

Prices are always good and the site is easy to navigate through. I never have issues with this site

Date of experience: March 31, 2022
TT
1 review
0 helpful votes
Follow Randy Q.
Unfollow Randy Q.
Share Review
Report Review

Overall satisfactory
March 31, 2022

The service is top class so far. Great to received a call from Fredrick who was very professional. Great service.

Date of experience: March 31, 2022
Colorado
1 review
0 helpful votes
Follow Hannah B.
Unfollow Hannah B.
Share Review
Report Review

Excelent
March 31, 2022

Great service everything very well explained, Loved it.

Thanks

Date of experience: March 31, 2022
Texas
1 review
0 helpful votes
Follow Rebecca B.
Unfollow Rebecca B.
Share Review
Report Review

Good Custumer Service
March 31, 2022
Updated review

The lady that called me is very professional and helpful. Sorry forget your name, Ma'am.

Date of experience: March 31, 2022

Good customer service
March 31, 2022
Previous review

Good customer service

Date of experience: March 31, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209