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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 52 days

Instant Feedback

231,382 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Fare prices
April 8, 2022

Issues with seat assignments. Had to choose alternative seats.

Date of experience: April 8, 2022
KR
1 review
0 helpful votes
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Good price good value
April 8, 2022
Updated review

Good convenient service for the price and value. Thank you.

Date of experience: April 8, 2022

It's convenient
April 8, 2022
Previous review

It's convenient

Date of experience: April 8, 2022
New York
1 review
0 helpful votes
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Very good
April 7, 2022

Very nice. Im so happy with my booking to my parents.

Date of experience: April 7, 2022
Colombia
1 review
0 helpful votes
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So far everything looks great
April 7, 2022

So far everything looks smooth and clear. The process was very straightforward.

Date of experience: April 7, 2022
Costa Rica
1 review
0 helpful votes
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Trip to Spain
April 7, 2022

Excellent service. Very easy to fill requirements and a friendly web page

Date of experience: April 7, 2022
Maryland
1 review
0 helpful votes
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.
April 7, 2022

Ease of bundle packaging takes out the stress. I trust the Cheapoair with the details.

Date of experience: April 7, 2022
Pakistan
1 review
0 helpful votes
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Convenient and easy to navigate across the site, tons of options for the travelers providing a safety net.

Date of experience: April 7, 2022
New York
5 reviews
0 helpful votes
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Stress free
April 6, 2022

Ease of booking and timely manner. The site was very easy to use, and i received my Affirm approval as well as booking confirmation quicker than i expected.

Date of experience: April 6, 2022
Saint Lucia
1 review
0 helpful votes
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Airline booking
May 6, 2022

I had to enter my card information twice, and that was a bit concerning for me. I was a bit antsy at first as I waited to continue my booking when the site froze, but all in all it worked out well.

Date of experience: April 6, 2022
Tennessee
1 review
0 helpful votes
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Easy
April 6, 2022
Updated review

Cheap o air has been good but yet to see the full service when I travel to my destination

Date of experience: April 6, 2022

Cheap o air has been good but yet to see the full service...
April 3, 2022
Previous review

Cheap o air has been good but yet to see the full service when I travel

Date of experience: April 3, 2022
Washington
1 review
0 helpful votes
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Where is my confirmation email? 10 min later still nothing
Why yall just add 250$ to the flights i found for no reason?
Yall literally wont let me have a good deal

Date of experience: April 6, 2022
CustomerService C. — CheapOair Rep
over a year old

Confirmation of the etkt can take upto 24 hours because of the processing time frame. If you don't have it now provide the booking number for further assistance.

Minnesota
1 review
0 helpful votes
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Online booking
April 6, 2022

The response was quick and it seems like putting the info on line was easy.

Date of experience: April 6, 2022
Minnesota
1 review
0 helpful votes
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Travel
April 6, 2022

Confirmation delivery almost immediately after payment, excellent price.

Date of experience: April 6, 2022
Alabama
1 review
0 helpful votes
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Easy booking
April 6, 2022

Good. Booking went well would recommend to family and friends

Date of experience: April 6, 2022
Nebraska
2 reviews
0 helpful votes
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It was very easy to navigate, and the directions were clear.

Date of experience: April 5, 2022
Texas
1 review
0 helpful votes
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Great service, fast and easy!
April 5, 2022

This was a fast and cost efficient way to book online for such a low price.

Date of experience: April 5, 2022
Kansas
1 review
0 helpful votes
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Flight to Seattle
April 5, 2022

Fairly easy to navigate. I didn't encounter a problem.

Date of experience: April 5, 2022
Texas
2 reviews
0 helpful votes
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Great site for traveling purposes... Have checked airlines prior and the rates er much higher.

Date of experience: April 5, 2022

Reasonable deals & great customer service
April 5, 2022
Previous review

Reasonable deals & great customer service

Date of experience: April 5, 2022
Arizona
1 review
0 helpful votes
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Trip from Flagstaff to Seattle
April 5, 2022

Easy to use! Didn't take me all day. I was looking for possible flights to Seattle.

Date of experience: April 5, 2022
Illinois
1 review
0 helpful votes
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The cheapest ever
April 4, 2022

Easy and fast, the good deals I ever found, great for family get aways. Best experienced ever.

Date of experience: April 4, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209