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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 52 days

Instant Feedback

231,382 reviews

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New Jersey
1 review
0 helpful votes
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Good
May 3, 2022

So far i feel good...,... it good and quiet service

Date of experience: May 3, 2022
NL
1 review
0 helpful votes
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Great experience
May 3, 2022

Very fine and easy!
Cooperative and knowledgeable personnel.

Date of experience: May 3, 2022
Indiana
1 review
0 helpful votes
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Buying air ticket
May 3, 2022
Updated review

I am buying many air ticket for me and for my friends, whenever they are rally happy about that prices.

Date of experience: May 3, 2022

VERY HELPFUL
May 3, 2022
Previous review

VERY HELPFUL

Date of experience: May 3, 2022
California
1 review
0 helpful votes
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I always have a wonderful experience. They are courteous and helpful and always try to give me the best deal

Date of experience: May 3, 2022
Florida
1 review
0 helpful votes
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Pricey!
June 2, 2022

Have used Cheap O before. Never have I paid a fee to use them. I hate being nickeled and dimed for things like a boarding pass or seat assignment.

Date of experience: May 3, 2022
Canada
1 review
0 helpful votes
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Easy & Way Less Costly
May 2, 2022
Updated review

Once I figured out that travel could occur between 2 a.m. & 10 a.m. it made more sense. Booked a great flight with good departure & arrival times!

Date of experience: May 2, 2022

Still cannot confirm times of flights
May 2, 2022
Previous review

Still cannot confirm times of flights

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
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Is this the bests?
May 2, 2022

Great to compare! I wish airlines would be more transparent about luggage fees and seat upgrades so comparisons would be easier.

Date of experience: May 2, 2022
Canada
1 review
0 helpful votes
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Flight Booking
May 2, 2022

Awesome experience and fares. Navigating the website and app is splendid

Date of experience: May 2, 2022
Lebanon
1 review
0 helpful votes
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Quick and fast
May 2, 2022
Updated review

Very fast and quick and convenient would recommend

Date of experience: May 2, 2022

I like CheapOAir
May 2, 2022
Previous review

Nice easy and quick! I have used it before and would recommend it

Date of experience: May 2, 2022

Its easy and quick
May 2, 2022
Previous review

Its easy and quick

Date of experience: May 2, 2022
Michigan
1 review
0 helpful votes
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First time user
May 1, 2022

I just needed an easy way to find a flight and this was it.

Date of experience: May 1, 2022
Idaho
1 review
0 helpful votes
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Time will tell
May 1, 2022

So far so good. I hope everything goes smoothly also.

Date of experience: May 1, 2022
New Zealand
1 review
0 helpful votes
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Ridiculous policy
May 31, 2022

I purchased two tickets last year for New Zealand domestic, me and my dad. Had to cancel the flight due to COVID lockdown. They put my purchase to credit. After a longtime of lockdown my father couldn't travel anymore with me due to health problem, so I rang to ask them if I could use the credit just for myself. They located at USA New York and I had to spend so much to call overseas. They told me to contact the airline, so I called the airline to ask but they said they have no authority to do anything as I didn't purchase the ticket from the airline, I had to go back to ask the agency again. Then they said I have to use it for the same passenger for the same itinerary with same airline. Which means after a long time of lockdown, and postpones, my dad cannot travel with me anymore. And I have to wait to see the tickets expire.

Date of experience: May 1, 2022
Connecticut
1 review
0 helpful votes
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Look befor you leap!
April 30, 2022

I was not expected to be in such a cheep section and having so much restrictions, its such an experience these days to fly every thing is been nicked and dime. One does not know much about all the things you have to look out for just to fly to a nephew wedding. Not for the gas price I would be driving to Charlotte.

Date of experience: April 30, 2022
Thailand
1 review
0 helpful votes
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Delays
May 30, 2022

I've been waiting on e-tickets for hours and my flight is leaving soon. Card not charged.

Date of experience: April 30, 2022
Saudi Arabia
1 review
0 helpful votes
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Awesome booking price
April 30, 2022

Thanks, the cheapest of all and it updates you whatever the prices you need

Date of experience: April 30, 2022
California
1 review
0 helpful votes
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Awesome Site
April 30, 2022

So far so good in the flight & room booking process. Great job!

Date of experience: April 30, 2022
Kenya
1 review
0 helpful votes
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Excellent. Very happy
April 30, 2022

Excellent. Very happy.The Web site is easy and user friendly wit good choice of comparison of Hotels and Airline choice.

Date of experience: April 30, 2022
North Carolina
1 review
0 helpful votes
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Happy Gora!
April 29, 2022
Updated review

I was able to book a flight with ease. It was simple to log on and book my flight. I am happy to plan my trip two months ahead of time.

Date of experience: April 29, 2022

I am excited about my trip
April 29, 2022
Previous review

I am excited about my trip

Date of experience: April 29, 2022
Puerto Rico
1 review
0 helpful votes
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My experience, for now, has been very satisfying, everything had been very fast and the tickets to travel for the summer season are very economic.

Date of experience: April 29, 2022
Germany
1 review
0 helpful votes
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Thank you
April 29, 2022

Thank you soo much very easy Thank you soo much very easy

Date of experience: April 29, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209