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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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I am buying many air ticket for me and for my friends, whenever they are rally happy about that prices.
Once I figured out that travel could occur between 2 a.m. & 10 a.m. it made more sense. Booked a great flight with good departure & arrival times!
Still cannot confirm times of flights
Great to compare! I wish airlines would be more transparent about luggage fees and seat upgrades so comparisons would be easier.
Very fast and quick and convenient would recommend
Nice easy and quick! I have used it before and would recommend it
So far so good. I hope everything goes smoothly also.
I purchased two tickets last year for New Zealand domestic, me and my dad. Had to cancel the flight due to COVID lockdown. They put my purchase to credit. After a longtime of lockdown my father couldn't travel anymore with me due to health problem, so I rang to ask them if I could use the credit just for myself. They located at USA New York and I had to spend so much to call overseas. They told me to contact the airline, so I called the airline to ask but they said they have no authority to do anything as I didn't purchase the ticket from the airline, I had to go back to ask the agency again. Then they said I have to use it for the same passenger for the same itinerary with same airline. Which means after a long time of lockdown, and postpones, my dad cannot travel with me anymore. And I have to wait to see the tickets expire.
I was not expected to be in such a cheep section and having so much restrictions, its such an experience these days to fly every thing is been nicked and dime. One does not know much about all the things you have to look out for just to fly to a nephew wedding. Not for the gas price I would be driving to Charlotte.
I've been waiting on e-tickets for hours and my flight is leaving soon. Card not charged.
Thanks, the cheapest of all and it updates you whatever the prices you need
So far so good in the flight & room booking process. Great job!
Excellent. Very happy.The Web site is easy and user friendly wit good choice of comparison of Hotels and Airline choice.
I was able to book a flight with ease. It was simple to log on and book my flight. I am happy to plan my trip two months ahead of time.
My experience, for now, has been very satisfying, everything had been very fast and the tickets to travel for the summer season are very economic.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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