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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 52 days

Instant Feedback

231,382 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Great experience
May 6, 2022

I have used the service in the past and this website is a great experience when it comes to booking flights

Date of experience: May 6, 2022
Colombia
1 review
0 helpful votes
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Excelente
May 6, 2022

Excelente web facil de usar con las mejores alternativas de viaje

Date of experience: May 6, 2022
District of Columbia
1 review
0 helpful votes
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The best service and I recommend it to others. It was easy and options to decline and take offers.

Date of experience: May 6, 2022
Michigan
1 review
0 helpful votes
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Mother's Day
May 6, 2022

I got home just in time for Mother's Day. Thank you.

Date of experience: May 6, 2022
Norway
1 review
0 helpful votes
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Nice experience
May 6, 2022
Updated review

Yes it was helpful the way I bought it online. The process was not very easy but it was good. However, as far as the price is concerned I am satisfied so far so good. I would look forward to traveling with your system.

Date of experience: May 6, 2022

Yes it was helpfull
June 5, 2022
Previous review

Yes it was helpfull

Date of experience: May 6, 2022

It is na good way to book with this system
May 6, 2022
Previous review

It is na good way to book with this system.

Date of experience: May 6, 2022
AE
1 review
0 helpful votes
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Thanks, Good service
May 6, 2022
Updated review

Thanks good service and i always try to scroll first ceapoair for best Air flights at affordable rates and timings of or scheduled flights. Book with confidence but first time it is delaying for confirming payment received message.

Date of experience: May 6, 2022

Thanks good service
May 6, 2022
Previous review

Thanks good service

Date of experience: May 6, 2022
Ohio
1 review
0 helpful votes
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Overdue
May 5, 2022
Updated review

So far so good. My experience was hard to handle but in the end the represenative came through with something we could use.

Date of experience: May 5, 2022

Quick and to the point
May 5, 2022
Previous review

Quick and to the point

Date of experience: May 5, 2022
Chile
1 review
0 helpful votes
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Not quite satisfied
June 4, 2022
Updated review

Very slow service makes offers disappear. My first option failed.

Date of experience: May 5, 2022

Very slow service makes offers disappear
June 4, 2022
Previous review

Very slow service makes offers disappear

Date of experience: May 5, 2022
District of Columbia
1 review
0 helpful votes
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My trip
May 5, 2022

Excellent except,, once in covid peak time,, i could not travel through london,, hence my ticket was not used,, and i lost money doe to not my mistake,, i felt bad,,

Date of experience: May 5, 2022
California
1 review
0 helpful votes
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Booking
May 5, 2022

Great just confusing for me. After receiving my email booking information I received n SMS text stating there was a problem with my booking to please call this #

Date of experience: May 5, 2022
Saint Lucia
1 review
0 helpful votes
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Quick and satisfaory
May 5, 2022
Updated review

Good, so far I have no issues. It was quite fast and efficient.

Date of experience: May 5, 2022

Good, so far i have no issues
May 5, 2022
Previous review

Good, so far i have no issues

Date of experience: May 5, 2022
New Jersey
1 review
0 helpful votes
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Fantastic
May 5, 2022

Excellent service! The website is easy to navigate and all reservation details are clear with specific information.

Date of experience: May 5, 2022
Canada
1 review
0 helpful votes
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I plan to use you guys again this coming fall!

I'm glad to book.
I'm tired and ready to sleep.
Thank you, Cheapoair!

Date of experience: May 5, 2022
California
1 review
0 helpful votes
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Easy
May 4, 2022

I surely hope that the company improves their services on customers waiting to speak to a representative when the flight is canceled or postponed. All else is fine

Date of experience: May 4, 2022
Ohio
1 review
0 helpful votes
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Descent experience
May 4, 2022

It's mostly ok except I can't find where to add KTN. I had to call and be on the phone for 30 minutes and counting.

Date of experience: May 4, 2022
New York
2 reviews
0 helpful votes
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Planning Flight made easy
May 4, 2022
Updated review

It was very easy to book my flight. I love flying Delta.

Date of experience: May 4, 2022

I would rate my experience with 5 stars
April 21, 2022
Previous review

I would rate my experience with 5 stars. Calling the chat number they were very helpful in answering my question.

Date of experience: April 21, 2022
Florida
1 review
0 helpful votes
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Great follow through
May 4, 2022

Very User friendly but most of all, no delay on confirmation details with customer service support.

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Excelente
May 4, 2022
Updated review

Excelente me en canto este sistema!
Buenas tarifas y rápido.

Date of experience: May 4, 2022

Excelente maravillosos precios gracias
May 4, 2022
Previous review

Excelente maravillosos precios gracias.

Date of experience: May 4, 2022
India
1 review
0 helpful votes
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Cheaper and convenient flight ticket
May 4, 2022
Updated review

The experience was good and got the cheaper ticket available.

Date of experience: May 4, 2022

Unwanted travel protection
June 2, 2022
Previous review

The experience was good and cheaper ticket available. But after ticket booking it asked for additional travel protection at just approx INR 125 that will be added to my credit card if select it. I was shocked that it actually added INR 8874 to my ticket which I would not have taken if I knew this amount. I am sure that it was mentioned in INR and not USD as my daughter and wife were also watching me while booking. Please cancel this travel protection and refund INR 8874 to my credit card.

Date of experience: May 3, 2022
AE
1 review
0 helpful votes
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Satisfacción
May 4, 2022

Excelente es la mejor app para conseguir vuelos varatos y es muy segura para comprar

Date of experience: May 4, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209