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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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I have used the service in the past and this website is a great experience when it comes to booking flights
Excelente web facil de usar con las mejores alternativas de viaje
I got home just in time for Mother's Day. Thank you.
Yes it was helpful the way I bought it online. The process was not very easy but it was good. However, as far as the price is concerned I am satisfied so far so good. I would look forward to traveling with your system.
It is na good way to book with this system.
Thanks good service and i always try to scroll first ceapoair for best Air flights at affordable rates and timings of or scheduled flights. Book with confidence but first time it is delaying for confirming payment received message.
So far so good. My experience was hard to handle but in the end the represenative came through with something we could use.
Very slow service makes offers disappear. My first option failed.
Very slow service makes offers disappear
Excellent except,, once in covid peak time,, i could not travel through london,, hence my ticket was not used,, and i lost money doe to not my mistake,, i felt bad,,
Great just confusing for me. After receiving my email booking information I received n SMS text stating there was a problem with my booking to please call this #
Good, so far I have no issues. It was quite fast and efficient.
I plan to use you guys again this coming fall!
I'm glad to book.
I'm tired and ready to sleep.
Thank you, Cheapoair!
I surely hope that the company improves their services on customers waiting to speak to a representative when the flight is canceled or postponed. All else is fine
It's mostly ok except I can't find where to add KTN. I had to call and be on the phone for 30 minutes and counting.
It was very easy to book my flight. I love flying Delta.
I would rate my experience with 5 stars. Calling the chat number they were very helpful in answering my question.
Very User friendly but most of all, no delay on confirmation details with customer service support.
Excelente maravillosos precios gracias.
The experience was good and got the cheaper ticket available.
The experience was good and cheaper ticket available. But after ticket booking it asked for additional travel protection at just approx INR 125 that will be added to my credit card if select it. I was shocked that it actually added INR 8874 to my ticket which I would not have taken if I knew this amount. I am sure that it was mentioned in INR and not USD as my daughter and wife were also watching me while booking. Please cancel this travel protection and refund INR 8874 to my credit card.
Excelente es la mejor app para conseguir vuelos varatos y es muy segura para comprar
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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