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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 52 days

Instant Feedback

231,382 reviews

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Florida
1 review
0 helpful votes
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The airline changed our flight so we were forced to both take an additional day off, really sucks they they have no problem doing this to people after they take their money. Kinda like a bait and switch... Poor business...

Date of experience: May 15, 2022
Oklahoma
1 review
0 helpful votes
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CheapOair Cali
May 15, 2022

Easy purchase the internet page is very friendly and faster

Date of experience: May 15, 2022
Turkiye
1 review
0 helpful votes
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So wandering
May 15, 2022

Its very good and we are so excited about this opportunity

Date of experience: May 15, 2022
Pennsylvania
1 review
0 helpful votes
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Everything was great!
May 15, 2022

It was very good as always, I've been using CheapOair, and its always a great experience also answer all my question when i talk to customer representative.

Date of experience: May 15, 2022
PS
1 review
0 helpful votes
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10/10
May 15, 2022

Good Service, fast and caring... years of trust since 2017

Date of experience: May 15, 2022
California
1 review
0 helpful votes
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Easy to use and navigate. The website has many Orion's for you to choose from that fit what you're looking for

Date of experience: May 14, 2022
Illinois
1 review
0 helpful votes
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Fast flights
May 14, 2022

It's OK besides this bag stuff and prices change so fast hard

Date of experience: May 14, 2022
Michigan
1 review
0 helpful votes
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Thankksyo
May 14, 2022

Thanks booking was easy hope the service matches as well

Date of experience: May 14, 2022
Colorado
3 reviews
0 helpful votes
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Flights with Cheap-o-air
May 14, 2022

I like Cheap-O-Air, you're the best! It's easy to find travel flights.

Date of experience: May 14, 2022
Peru
1 review
0 helpful votes
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Need information
May 14, 2022
Updated review

Good service i nedd more information please Victor espinoza

Date of experience: May 14, 2022

Good service
May 12, 2022
Previous review

Good service

Date of experience: May 12, 2022
Peru
1 review
0 helpful votes
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Facturacion
May 14, 2022
Updated review

Me gustaria que integren un sistema de facturacion a nombre de compañias para poderlo poner en contabilidad

Date of experience: May 14, 2022

You should have an invoice input in order to register...
May 14, 2022
Previous review

You should have an invoice input in order to register it in the accounting of my company

Date of experience: May 14, 2022

Great service
May 14, 2022
Previous review

Great service

Date of experience: May 14, 2022
Tennessee
1 review
0 helpful votes
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Good service
May 14, 2022
Updated review

Too long waits on phone and chat. Best to call early in the morning, and responses are quicker

Date of experience: May 14, 2022

Too long waits on phone and chat
June 13, 2022
Previous review

Too long waits on phone and chat

Date of experience: May 14, 2022
New Jersey
1 review
0 helpful votes
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10
May 13, 2022

I had no problem booking my flight and the service was great

Date of experience: May 13, 2022
Rhode Island
1 review
0 helpful votes
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Got the job done
May 13, 2022

Quick and easy! Better than some of the other sites that always freeze on you or continue to say that the flight is booked but then will let you select that option/flight again. Showed what was available!

Date of experience: May 13, 2022
Colorado
2 reviews
0 helpful votes
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I do think the people I talk to in another country are not so helpful and hard to understand and cost me extra money messing up my flight and having to change all my plans. Also my sister had to change her plans and a lot of plans we had we could not do.

Date of experience: May 13, 2022
Michigan
1 review
0 helpful votes
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ATL Trip
May 13, 2022

It's my first time using this site so I was a little confused but I will return.

Date of experience: May 13, 2022
Maryland
1 review
0 helpful votes
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Thanks for getting me to Belgrade to see family and friends.

Date of experience: May 13, 2022
New York
1 review
0 helpful votes
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Thanks for the execution!
May 12, 2022

Thanks for the excellent service have a great day nice app

Date of experience: May 12, 2022
Arizona
2 reviews
0 helpful votes
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Excelente
May 12, 2022

It was easy step by step process.
Good prices and seat selections.
It was very secured on payment and got a little discount completely satisfied.

Date of experience: May 12, 2022
Oregon
1 review
0 helpful votes
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Don't have a title
June 10, 2022

I am not sure what to say because right now I am trouble with the select seats what it means it does not show the numbers and initials what seat we are supposed to seat on Thank you Sorry but we are not computer sabi.

Date of experience: May 11, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209