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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I appreciated how they showed me dates around the ones I selected; that greatly helped me find a flight that wasn't expensive. Thanks for that feature.
Hope everything goes well i used before. Thanks for working with me.
The system froze so I had to book with an agent she was very nice and helpful but it did take a long time, but it all worked out.
Too many pop ups and confusing. Too many items showing on the screen. Confusing screen
Difficult to hear agent... had to book w/o help. They did not speak so I could understand them.
Difficult to hear agent... had to book w/o help.
Keeps changing my itinerary, changes are sneaky, hard to see, then when I call to keep my flight, it wants money for the change to be reverted back into my original reservation. Fraudulent
No easy to make reservation. Hard to make seating reservations. Price was disappointing
Great, I usually book through Hertz but they wanted over $1100. 00 and I'm supposed to be a
Gold member. I had to look elsewhere and I'm glad I did. Looking forward to using your site again!
Cheapoair has been good to work with in the past, so I expect this trip will be no different.
It was a challenge booking a ticket as my payment card kept bouncing
Missed my flight from Kitchener to Calgary since my family member tested positive for covid couple hours before takeoff. First agent I spoke to wanted to help, and the next agent straight up said 'can't help, since your ticket price was peanuts thank you for choosing cheapoair' and hung up. Such bs
Too many questions about renting a car, hotels, very high prices for the baggage plus a strange fee for it.
Excellent i will recommend to other friends, good app
Extremely slow to process a purchase declining payments it's acting weird
Some difficulties found but not from this great agency. Thanks
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members