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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It is easy to use and good prices with brands We trust.
Exciting and well followed by the customer care support. Details corrected with a lot of patience and clarity.
CheapOair is easy to use and the flight offers is good.
Beautiful experience with cheapoair. Agents can discuss live with customers to find solutions.
My experience was very smooth, convenient and reasonable. I am likely to use them again in the future.
Quick and easy. I found a round trip ticket at a very low price and I didn't have to look for hours or on different sites.
Just the system refresh every 5 mins and sometime cause price changes
Quick, suscint, easy to book. The passport required fields are a helpful way to ensure that the passenger has in fact a valid passport.
Very good in all respects! Relatively easy to book plane fare and rental car. No hassles.
Easy to access online. The process is smooth. Hope to have good travelling experience
There is redirection promotions to go to the Call Centre. When you do they have different prices for the travel, The agents don't have any empathy for the customer or very helpful for customer benefits.
Customers outside the US are now paying more to call
Difficult to find airline credits and apply them from previous cancelations
Quick process, best options in flight regarding price - time- destination
Web page well designed to view best deals.
Quick respond, helpful customer service, courtesy, Website easy to use.
Quick respond, helpful customer service, courtesy
Great service, customer service was helpful for flight changed,
When I tried to book this same flight last nite, it wouldnt go thru on the computer, and today doing the same flights its like $225 more money for the same flights, that sucks.
This was very easy and great. This is the reason I choose CheapOair Thanks
Fairly user friendly... Price comparable and many options and explanations...
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members