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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 52 days

Instant Feedback

231,382 reviews

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New York
1 review
0 helpful votes
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Super easy to manage on my tablet and android. I felt confident.

Date of experience: July 7, 2022
Oregon
1 review
0 helpful votes
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Very good service and booked online I don't have any questions or add anything to

Date of experience: July 7, 2022
Texas
1 review
0 helpful votes
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Satisfied
August 6, 2022

So far so good because I'm not travel yet, as soon as possible I will write again

Date of experience: July 7, 2022
Bahrain
1 review
0 helpful votes
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Very happy camper
July 7, 2022

Keep up the good work and keep the customers happy.

Date of experience: July 7, 2022
BO
1 review
0 helpful votes
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MI PRIMER VUELO A CANADA
July 7, 2022

Muy buena, fue ràpido y efectiva. Intentè otras opciones antes pero tardaron mucho en confirmar la reserva y yo estaba ansiosa para concretar la compra

Date of experience: July 7, 2022
New York
1 review
0 helpful votes
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Flying made simple.
July 6, 2022

Smooth process! Easy to navigate on the site. Lots of great choices.

Date of experience: July 6, 2022
Pennsylvania
1 review
0 helpful votes
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Great
July 6, 2022

Good service everytime i use them in the past. Nice people

Date of experience: July 6, 2022
New York
1 review
0 helpful votes
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Tennessee trip
July 6, 2022

Thanks for being fast and helping me with what I needed

Date of experience: July 6, 2022
Kenya
1 review
0 helpful votes
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Good
July 6, 2022

Very good communications when replying the questions asked

Date of experience: July 6, 2022
Tennessee
1 review
0 helpful votes
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Seating & Digital Boarding Pass
July 6, 2022

Good experience with cheapoair. However, confused as to why there is a charge/fee to select a seat and to receive the email boarding pass. I put hased the seats because I wasn't sure if I would be assigned one by AA. I didn't purchase the email boarding pass. I'll check it at the airport. Please explain those options to me. Thanks

Date of experience: July 6, 2022
Montana
1 review
0 helpful votes
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Ag Careers Tn Trip
July 6, 2022

Good experience, efficient, accurate, user friendly.

Date of experience: July 6, 2022
Arkansas
1 review
0 helpful votes
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Great
July 6, 2022

Good site easy transaction,,,,,,,,,, easy site to navigate

Date of experience: July 6, 2022
Washington
1 review
0 helpful votes
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Pretty Good so far
July 6, 2022

So far so good... ill know more when I get there.
Im not totally comfortable doing things online.

Date of experience: July 6, 2022
Argentina
1 review
0 helpful votes
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Recomendable
July 6, 2022

Rapido y eficaz. Excelente. Muy buenas ofertas y fácil para comparar y elegir el vuelo!

Date of experience: July 6, 2022
South Africa
1 review
0 helpful votes
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My holyday
July 6, 2022

Thank you for your assistance, in helping to book as fast as possible. It is a pleasure for me

Date of experience: July 6, 2022
Egypt
1 review
0 helpful votes
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Trip to Hurghada
July 6, 2022

I always use cheap o air and I travel a lot. Excellent experience as always

Date of experience: July 6, 2022
Lebanon
1 review
0 helpful votes
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Perfect
July 6, 2022

Perfect. Thanks you very very much. I am really very grateful to your service. God bless you.

Date of experience: July 6, 2022
Florida
1 review
0 helpful votes
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User friendly
July 6, 2022
Updated review

Customer friendly, not to difficult to complete. I was able to purchase my tickets without issues

Date of experience: July 6, 2022

Fast and easy to book
June 15, 2022
Previous review

Fast and easy to book

Date of experience: June 15, 2022
Washington
1 review
0 helpful votes
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Easy for a non-frequent flyer
July 5, 2022

It's pretty easy. Nice way to do it if you aren't a frequent flyer. Just had a little trouble figuring out if I was done.

Date of experience: July 5, 2022
Texas
1 review
0 helpful votes
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I will not be on this flight at all. I need to cancel my booking a month and a half out but it is impossible. So now there are plane tickets that we will not even be on. It's stupid.

Date of experience: July 5, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209