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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It's very cheap.But they make errors and then charge you extra. This happens to me often. Bunch of bull.
Having hard time to get connected to chat. They make you wait for a longer time till you lost your connection
The process was easy to pick which flights to match the dates we needed.
Previous flight went as we planed, I guess we were satisfied..
Muy rapido y facil de comprar y confiable 🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂
Like it because the flights are little cheaper most of the time they try to find the best deals and best prices
Excellent service. Always convenient and not disappointing. I love cheap pair
Easy to use and help desk is good. Good selection of times and dates
Awesome and incredible service. It was fantastically awesome and the call rep are amazing
Quick and reliable service. It's like a travel agent in your phone every time
It was a good experience, I didn't have any problems. Thanks 🙏
It's Easy to book and cheap. Provides services. You don't have to worry about your vacation plans.
Cheapest flights I can find, easy to use. I have never had an issue.
It is easy to book the flight through our service. Good service. Thanks
Fine, easy enough to set up. No problems encountered!
I really like buying air tickets online with CheapOair because it's very convenient, fast, easy and the price is cheaper than go to the service to buy.
Thanks for your great service!
I have over 90,000 on rewards points, and no body was able to help me apply it to my last booking. I contacted the customer service/ support and they just give you a scripted answer which I told them many times don't work.
I don't know why there is a reward when you can never redeem it for anything.
Reward points are only valid towards the service fee it does not go towards the airline ticket cost. You log into your account and where it says do you want to redeem click there and there you will use the availability page and at the end it will ask if you want to redeem and it will use the points towards the fees.
Customer service was horrible but once speaking to a representative it was
Clear up immediately
Hassle free, anytime you can book at your own convenient time and day
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our apologies for the long hold times. This is peak season for travel and we are assisting other travelers at this time. You can call us at 1-646-738-4820 24/7