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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Every time I have to search for a flight, Cheapoair never lets me down. They are my only choice for booking flights.
Booking with CheapOair always requires a phone call in addition to the online booking. This often times takes an hour or more to book a flight. Something that typically takes 10-15 minutes on other booking sites. Likely I will not use Frontier any longer for my flights as they continue to use CheapOair as their booking agents! Worse yet... your service outsources jobs to other countries and the agents are almost impossible to understand!
Excellent. We got a good price and their service was super. The airline Virgin Atlantic kept changing their lines. But CheapOair supported us throughout and made our travel even better than what we had booked initially.
I have been uaing Cheapoair for several years now and I never encountered any problem nor difficulty.
Was fast, easy and the price was convenient for me. But one question that they miss is no have chek bagagem option for buy.
I like very much the service, attention and easy way before, during and after flights.
The booking went easy and smooth. The comparison for flights were listed in an easy and understandable way.
Everything is a ok. Reservation was good. Service is good. Was very good
Well everything was good until the price of the flight went up at checkout
I hope I can have a good experience for this booking and flight
Website is Good enough I came back to book more flights and another rental car
It was a good experience overall. I was able to book a flight.
Smooth transaction. Have not checked into airline yet. We shall see.
I can't get past your chat bot so not happy right now. Is this the future of AI?
Great service even though flight delayed and luggage did not make it
Scale 1-5 I would give it a -0. All about money Typical corporate greed.
Thank you for your feedback. As an agency we must abide by the rules set by the airline. We regret your experience was not satisfactory.
Great, safe and fast booking. I would definitely recommend.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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