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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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All good. Fifth time I have used CheapoAir. Easy to book and fares are competitive
Good organization. It was so fast to understand the booking system on internet.
All good, smooth transaction
Affordable and fast service
Very good but I need to have access to a wheelchair.
I was a very good helpful
I will continuo having this service
My experience was great, I had no problem whatsoever, I will be coming in the future for my flights
Easy and fast for my first experience using online booking.l have a good choosing a schedule to fly. Thank you
Great experience, the best price, and a good airline. I got good customer service and the best price in the peak season.
Cheapoair is always realizable and easy. It gives you a price and when you check out that's what you pay
I like Cheap-O-Air. Good service and the best prices.
I had an international flight booked traveling with 2 kids- they didn't bother to mention that the ticket I was buying had airport changes on the layover. Basically travel from DFW land in Miami - find your own transportation and get to Fort Lauderdale for the connecting flight. The $50 dollars I thought I was saving was not enough to even pay for the Uber ride. That wasn't all. I had to pay for 4 bags twice doubling my expense on bag fees because the way the flight was set up was two separate flights not one continuous flight with a layover- they never disclosed this. I initially saved $50 on the ticket but it costed me an extra $450 to make the trip. Im not counting the head ache all this created when I discovered at the airport what was going on. I have made several call to try to get them to cover my Uber fee or extra bag fee in vein. If the rep doesn't hang up on me - I get promises for a call back that never happens. Save your sanity and money- DO NOT USE CheapOair
Fast and reliable. Also the cheapest so far. Thank you.
The operator was very thorough, considerate and patient. Thank you.
However, approximately two days later, we were awoken by a different operator, calling from the US to confirm specific seating details of our journey's first and last legs. Unfortunately, he did not take into account the time difference between our two countries. He called at 4:00 am.
CheapOair is the best. Your agent was helpful, polite, and, above all resolved my request quickly. No significant waiting. That's why I keep booking with CheapOair.
Thank you for your help in making the trip easy to book I appreciate it
Awesome great feedback.Always confirming my itinerary. Making sure of my reservation are in order.
It was good. Just waiting for the terminal and what gate
Making a reservation was easy to understand. I just followed the instruction boxes as I was prompted. I just searched the available itinerary with prices until I found the one that worked best for me and from there I received step by step instructions for paying, baggage preferences and much more until The process of booking a flight was complete. Then I printed my ticket and also have an email copy. Pleased with the easy success and the spot on price point.
Easy to navigate or make multiple changes. Like the variety types of accommodation available.
Good service. The booking was fast. I had no problems booking.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The flights on the availability screen did show the airport change and this was booked online by you. We never received a call even over a week later from the booking date to try and make the changes prior to the June 23 departure. If you need further assistance please call our office or use the online live chat link.