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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Once again cheapoair has saved the day for me. Thank you very much.
Good navigation system / good support and great price.
Easy to navigate but not the best price
They always help me get home and back for work. Thanks
Its been great working with CheapOair. Easy and affordable. I have used them for a few things and I have not been disappointing.
Booking is simpler and plenty of fare prices to compare
You guys are the best, prices are awesome, never had an issue at the airport i would recommend you to my family and friends
My experience is good.It was very convenient to book tickets.But I faced problem during the payment and contacting Cheapoair is tough.They cannot reach us and we cannot reach them.
First time to cheapoair let see if everything I request
Very easy very fast. Very convenient. Easy to navigate
I tried to get a refund for an air ticket (Booking Nº: *******) that I bought from someone else with my money and you ttold me that it is not possible to get a refund. Totally unfair. You have mora than 15 days untill my departure. Is almost a fraud. Never again CheapoAir
Amazing service! Very friendly and helpful. I will book again with cheapoair!
GREAT WORK. I'm happy with the service received. Thanks. I'll recommend you always.
Estoy satisfecha,mi compra fue fácil,rápida un precio fantastc Great deal! Thank yoouuuu!
The web site was easy to use. And the agent that called me very good at his job
Bit of a problem with seat bookings otherwise good
First time we have booked with you and appreciated the choice of airlines.
Customer service is slow and unresponsive. My flight information changed and I could not review the changes before they were made.
Thank you this was excellent. Very easy to navigate and user friendly.
My first to trael with China airlines. I always book my fares through cheapOair. All good.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The fare rules state the ticket is on refundable, and the fare rules were also displayed on the booking page, and the payment page which you agreed to those terms and acknowledged them when you hit submit for purchase. It doesn't matter to the airline if it's 15 days or 100 days, the fare rules must be followed.