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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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So far so good
I like the ease of booking with this website
Excellent service and great customer service. Very quickly I have purchased the ticket.
I need to contact CheapOair by e-mail, which is impossible. I have a ticket to go back to Auckland NZ with United Airlines. I want to cancel and take another ticket with Suisse or Singapour Airlines. I have the Safe Flyer PRO Pack. They told me that I can cancel easily. Impossible to contact them.
Could be improved, by not waiting too long for select the seats. Other wise is ok...
Could be improved, by not waiting for select the seats. Other wise is ok...
Good service, update and info quickly and more options
Thank you so much
Charging for seat booking is not the best thing to do when looking for economical tickets
Good and easy. Thank you CheapOair very much. Best
I always go to CheapOair for all my travel needs and so far im satisfied doing business with them
Booking is easy but navigating all the add ons until confirmation is a drag.
Good to work with.
Convenient
Easy to navigate. Easy step by step
It went very well. I look forward to traveling to our destination.
I tried to call the number on the web [age and sai this number doesn't exist. I wanted to cancel the travel assist as I have insurance already and couldn't find anyone to help me...
Great site to navigate through. Easy to get around, and additional savings are offered through the booking process.
Very good service and fast. The agents were very friendly and helpful.
Good service and fast. However, the $50 coupon code for my Manchester - Rome flight did not work.
Our 9 member family git tickets to England fir my dad's 95th birthday in May 2020, but of course was canceled because of Covid. The airline Virgin Atlantic gave us to end of 2023 to rebook and CheapOAir said our booking was held open but now that we are ready to rebook CheapOAir will not honor our credits due to us. DONT EVER USE CHEAPOAIR
I use this site for all my travel needs. I have always been satisfied with the service.
My flight was delayed due to bad weather. They rerouted my flight until we could fly into Atlanta. When we finally got to Atlanta I was told by their van driver that the company closed at 12:00am. I have been try to contact the company and haven't been successful. I'm very disappointed.
I was told I could phone for assistance for seat selection.
But, all numbers I've called are incorrect.
You can contact our agents at the phone number shown on our website and they will be happy to assist.
Good experience, reservation was easy and efficient
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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