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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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موقع مفيد جدا واسعار التذاكر ومقارنتها سهلة
Greet site and comparison very useful
Great job! Very helpful. They kept me on hold for so long. Very patient too
Great and fast phone service. Very helpful. Solaman took his time with my reservations and was very patient.
Thanks for you. I like to use cheapOair. Thank you. Thank you. Thank you.
Very good experince in booking and confirming flight. Site is very User friendly and provides various options towards enhancing the flight /travel experience.I am well pleased.
It's a bit busy. I have to look hard for what I'm looking for.
I would say that Cheapoair never ceases to amaze
Me how easy and convenient to make a reservation and giving me options within my budget means.
Hi, planning my trip was easy and uncomplicated. I would recommend using CheapOair.
HAPPY THAT YOU GUYS ARE HERE FOR US ALL IS WELL YOU GUYS CALLED ME SHORTLY AFTER MY BOOKING AND I AM NOT SURE WHAT IT WAS ABOUT ARE WE ABLE TO BRING ON A CARRY ON BAGAGE IS WHAT I NEED TO FIND OUT JUST WAITING FOR A RETURN CALL STILL NO ANSWER YET
Fast and reliable. Easy to navigate different choices
I purchased a ticket on June 7 and June 29 at the airport. They told me there is no booking. I'll call cheapo air and they told me two different things. I cancel the flight with the airline and airline says they lying. They messed up my whole vacation with my family. I end up buying another ticket from another town and they don't want to even refund my original money they were like airline charge you and they supposed to give your money back.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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