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CheapOairReviews 14,840

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,780
value
3,008
shipping
2,767
returns
320
quality
3,083
This company responds to reviews on average within 86 days

Instant Feedback

231,382 reviews

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Florida
1 review
0 helpful votes
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So far great price and The change of the return flight detail and changes were given to me with your assistance. Service

Date of experience: July 10, 2023
Saudi Arabia
1 review
0 helpful votes
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موقع مفيد جدا واسعار التذاكر ومقارنتها سهلة
Greet site and comparison very useful

Date of experience: July 10, 2023
Philippines
1 review
0 helpful votes
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Great job!
July 9, 2023

Great job! Very helpful. They kept me on hold for so long. Very patient too

Date of experience: July 9, 2023
Hawaii
1 review
0 helpful votes
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Website is easy to navigate and responds quickly with reasonable prices!

Date of experience: July 9, 2023
Washington
1 review
0 helpful votes
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Very quick and easy to access the flights that I needed.

Date of experience: July 9, 2023
Texas
1 review
0 helpful votes
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Very good service and the agent was very knowledgeable and pleasant

Date of experience: July 9, 2023
South Carolina
1 review
0 helpful votes
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Best prices and rates on flights i will definitely chepo air on my flight travels

Date of experience: July 9, 2023
California
1 review
0 helpful votes
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There are so many additional fees that are not disclosed upfront.

Date of experience: July 7, 2023
Jamaica
1 review
0 helpful votes
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Great and fast phone service
July 7, 2023

Great and fast phone service. Very helpful. Solaman took his time with my reservations and was very patient.

Date of experience: July 7, 2023
Azerbaijan
1 review
0 helpful votes
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Thanks for you
July 6, 2023

Thanks for you. I like to use cheapOair. Thank you. Thank you. Thank you.

Date of experience: July 6, 2023
Germany
1 review
0 helpful votes
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Fast service great price easy way to book a travel on line

Date of experience: July 6, 2023
Jamaica
1 review
0 helpful votes
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Very good experince in booking and confirming flight. Site is very User friendly and provides various options towards enhancing the flight /travel experience.I am well pleased.

Date of experience: July 5, 2023
Illinois
1 review
0 helpful votes
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Good service, easy to use I just can't verity my email

Date of experience: July 5, 2023
Canada
1 review
0 helpful votes
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It's a bit busy
August 4, 2023

It's a bit busy. I have to look hard for what I'm looking for.

Date of experience: July 5, 2023
New Jersey
1 review
0 helpful votes
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I would say that Cheapoair never ceases to amaze
Me how easy and convenient to make a reservation and giving me options within my budget means.

Date of experience: July 4, 2023
Georgia
2 reviews
0 helpful votes
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Very easy process and a good price with good schedule options. Thank you

Date of experience: July 4, 2023
Costa Rica
5 reviews
0 helpful votes
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Hi, planning my trip was easy and uncomplicated. I would recommend using CheapOair.

Date of experience: July 4, 2023
California
1 review
0 helpful votes
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HAPPY THAT YOU GUYS ARE HERE FOR US ALL IS WELL YOU GUYS CALLED ME SHORTLY AFTER MY BOOKING AND I AM NOT SURE WHAT IT WAS ABOUT ARE WE ABLE TO BRING ON A CARRY ON BAGAGE IS WHAT I NEED TO FIND OUT JUST WAITING FOR A RETURN CALL STILL NO ANSWER YET

Date of experience: July 4, 2023
Texas
1 review
0 helpful votes
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Fast and reliable
July 3, 2023

Fast and reliable. Easy to navigate different choices

Date of experience: July 3, 2023
Florida
1 review
0 helpful votes
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I got literally scammed
August 2, 2023

I purchased a ticket on June 7 and June 29 at the airport. They told me there is no booking. I'll call cheapo air and they told me two different things. I cancel the flight with the airline and airline says they lying. They messed up my whole vacation with my family. I end up buying another ticket from another town and they don't want to even refund my original money they were like airline charge you and they supposed to give your money back.

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CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 3, 2023
CustomerService C. CheapOair Rep
over a year old

This concern is being addressed with the customer

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209